JustAnswer: They said they would charge my card $*.** for t...

GetHuman用户~Upsetone来自November 21st, 2017的JustAnswer条客户评论

~Upsetone案的背景

GetHuman:~Upsetone-您能告诉我们其他JustAnswer个客户何时提起诉讼吗?
~Upsetone:Yeah。在November 19th上是evening。
GetHuman:您是否接触到JustAnswer,如果可以,怎么做?
~Upsetone:我使用了我在GetHuman JustAnswer客户电话号码页面上找到的800-984-6742号码:JustAnswer客户服务电话号码
GetHuman:这些常见的JustAnswer客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Upsetone 常见 JustAnswer 问题的列表)
~Upsetone:“ Complaint”是我尝试使用to call的原因。

~Upsetone对JustAnswer客户服务的评价

GetHuman:那么,您如何总结GetHuman的JustAnswer客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Upsetone:They said they would charge my card $*.** for the trial but billed me for $**. They did not solve my problem and are asking me to communicate with them again but give me no way to get back to there sight. I also advised them I did not want to wait until the * day trial period was over to cancel their service. I have yet o find the support system to advise them of the problem too. I have ** pages of useless conversations with the "expert" and spent almost three hours with him and did not get the problem fixed.
GetHuman:让我们量化一下您与JustAnswer联系的经验。在1到5的范围内,如何轻松解决JustAnswer问题?
~Upsetone:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Upsetone:在沟通方面,我会给他们五分之三的five。
GetHuman:JustAnswer快速有效地解决问题的能力又如何呢?
~Upsetone:为此,我要说出五分之二的five。
GetHuman:最后-对其他JustAnswer客户有何建议?
~Upsetone:在一天中的早些时候或深夜给他们打电话。不要忘记JustAnswer可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Upsetone在November 19th, 2017发生的JustAnswer客户服务问题中得到了一些有用的反馈和措辞。

JustAnswer

2.83 of 5 stars | 52条评论

~Upsetone的JustAnswer评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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