JetBlue: Flight *** on Thursday *** was cancelled for wh...

GetHuman用户~DrTXhuskr来自November 5th, 2017的JetBlue条客户评论

~DrTXhuskr案的背景

GetHuman:~DrTXhuskr-您能告诉我们其他JetBlue个客户何时提起诉讼吗?
~DrTXhuskr:Yes。在October 26th上是late at night。
GetHuman:您是否接触到JetBlue,如果可以,怎么做?
~DrTXhuskr:我使用了我在GetHuman JetBlue客户电话号码页面上找到的800-538-2583号码:JetBlue客户服务电话号码
GetHuman:这些常见的JetBlue客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~DrTXhuskr 常见 JetBlue 问题的列表)
~DrTXhuskr:“ Change Flight”是我尝试使用to call的原因。

~DrTXhuskr对JetBlue客户服务的评价

GetHuman:那么,您如何总结GetHuman的JetBlue客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~DrTXhuskr:Flight *** on Thursday *** was cancelled for what they called bad weather. Funny thing is, there was no bad weather from New York to Jacksonville. In fact, the plane was there and loaded with passengers by **:**pm...so there should not have been a problem at all. Very*conveniently, they lied to passengers by making up the "weather" excuse to get out of providing any compensation: meal, hotel, coffee???! Passengers were stuck in the airport all night.**This is about as bad as it gets when providing for customers! I asked them to prove it! Prove there was a storm anywhere on the route, prove the airplane did not arrive at JFK with enough time to still get to Jacksonville, prove that there was anything that necessitated this, prove that all other airlines were grounded for weather (especially those with similar flight patterns which all seemed to be able to taake off on time by the way), prove that they have the great customer service they boast so freely everywhere.**It was canceled for
GetHuman:让我们量化一下您与JetBlue联系的经验。在1到5的范围内,如何轻松解决JetBlue问题?
~DrTXhuskr:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~DrTXhuskr:在沟通方面,我会给他们五分之三的five。
GetHuman:JetBlue快速有效地解决问题的能力又如何呢?
~DrTXhuskr:为此,我要说出五分之二的five。
GetHuman:最后-对其他JetBlue客户有何建议?
~DrTXhuskr:在一天中的早些时候或深夜给他们打电话。不要忘记JetBlue可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~DrTXhuskr在October 26th, 2017发生的JetBlue客户服务问题中得到了一些有用的反馈和措辞。

JetBlue

3.17 of 5 stars | 41条评论

~DrTXhuskr的JetBlue评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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