JetBlue: On last evening I was flying out of Jacksonvill...
GetHuman用户GetHuman-brycejj来自Disember 1, 2017的JetBlue条客户评论
GetHuman-brycejj案的背景
GetHuman:GetHuman-brycejj-您能告诉我们其他JetBlue个客户何时提起诉讼吗?
GetHuman-brycejj:Sure。在November 27上是middle of the night。
GetHuman:您是否接触到JetBlue,如果可以,怎么做?
GetHuman-brycejj:我使用了我在GetHuman JetBlue客户电话号码页面上找到的800-538-2583号码:JetBlue客户服务电话号码 GetHuman:这些常见的JetBlue客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-brycejj 常见 JetBlue 问题的列表)
GetHuman-brycejj:“ Cancel flight”是我尝试使用to call的原因。
GetHuman-brycejj对JetBlue客户服务的评价
GetHuman:那么,您如何总结GetHuman的JetBlue客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-brycejj:On last evening I was flying out of Jacksonville to JFK on a flight that was scheduled to leave at *:**pm and after being delayed *
GetHuman:您能从11/27/17发生的事情中告诉我们其他人吗?
GetHuman-brycejj:* Times FINALLY was able to leave the runway shortly after **pm. When the flight attendant Jason began passing out the snacks as he approached my seat **D I casually went to reach for a bag of chips and he rudely snatched the basket away and said: NO...I WILL GIVE IT TO YOU..very loudly and embarrassing... Of course I waited and politely declined a snack when he said: NOW WHAT DO YOU WANT. It May not have been so noticeable if he hadn't allowed the patrons behind me to pick from the basket. In no way am I trying to play the race card although I'm African American and Jason is White but it didn't help when I turned around and he was allowing the white patrons to choose from the basket. If you go thru your records I May not have frequent flyer miles but over the past * years I have flown often and I only fly JetBlue. I was hurt and humiliated and felt let down by the only airline that I have recommended to all my family and friends who do now have frequent flyer miles because of my turning them on to JetBlue. I would like commend flight attendant Rodney for his SUPERB customer service because once he saw something was wrong he offered to accommodate me. He was so attentive and not once did I witness him "snatch" anything from anybody. I'm not sure if this experience will change my mind about flying JetBlue but it sure put a damper on motto that JetBlue is the only way to fly...
GetHuman:让我们量化一下您与JetBlue联系的经验。在1到5的范围内,如何轻松解决JetBlue问题?
GetHuman-brycejj:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-brycejj:在沟通方面,我会给他们五分之三的five。
GetHuman:JetBlue快速有效地解决问题的能力又如何呢?
GetHuman-brycejj:为此,我要说出五分之二的three。
GetHuman:最后-对其他JetBlue客户有何建议?
GetHuman-brycejj:在一天中的早些时候或深夜给他们打电话。不要忘记JetBlue可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-brycejj在November 27, 2017发生的JetBlue客户服务问题中得到了一些有用的反馈和措辞。