JCPenney: I made an attempt to contact information on my...
GetHuman用户~Nancy Neyman来自November 14th, 2017的JCPenney条客户评论
~Nancy Neyman案的背景
GetHuman：~Nancy Neyman-您能告诉我们其他JCPenney个客户何时提起诉讼吗？
~Nancy Neyman：Yes I can。在November 12th上是afternoon。
GetHuman：您是否接触到JCPenney，如果可以，怎么做？
~Nancy Neyman：我使用了我在GetHuman JCPenney客户电话号码页面上找到的800-322-1189号码：JCPenney客户服务电话号码 GetHuman：这些常见的JCPenney客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Nancy Neyman 常见 JCPenney 问题的列表）
~Nancy Neyman：“ Account Access”是我尝试使用to call的原因。
~Nancy Neyman对JCPenney客户服务的评价
GetHuman：那么，您如何总结GetHuman的JCPenney客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Nancy Neyman：I made an attempt to contact information on my credit acct. to eliminate interest and fees charged to my account. The *** * disconnected me. I then contacted JCP and, after ** minutes, I was connected to Jeff who said he couldn't help me. He transferred me to someone else (couldn't understand much of what she said) - my query was was about a credit that was issued yesterday. She had no idea - although Jeff, previous contact, knew. I asked for someone else to talk with - that didn't happen. Finally got satisfaction - we'll pay the amount due, minus the interest and fee tomorrow. If you check our account, you will find that we pay the credit card off each month. That will no longer be a problem as I will never again use JCP again, certainly not using the internet. I am one unhappy customer. I am also a "former" customer. Thought that the reorganization would be a good thing. Guess not!
GetHuman：让我们量化一下您与JCPenney联系的经验。在1到5的范围内，如何轻松解决JCPenney问题？
~Nancy Neyman：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Nancy Neyman：在沟通方面，我会给他们五分之三的four。
GetHuman：JCPenney快速有效地解决问题的能力又如何呢？
~Nancy Neyman：为此，我要说出五分之二的three。
GetHuman：最后-对其他JCPenney客户有何建议？
~Nancy Neyman：在一天中的早些时候或深夜给他们打电话。不要忘记JCPenney可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Nancy Neyman在November 12th, 2017发生的JCPenney客户服务问题中得到了一些有用的反馈和措辞。