JCPenney: After spending several minutes trying to reach...
GetHuman用户~Jennifer来自November 27th, 2017的JCPenney条客户评论
~Jennifer案的背景
GetHuman:~Jennifer-您能告诉我们其他JCPenney个客户何时提起诉讼吗?
~Jennifer:Yes I can。在November 20th上是middle of the night。
GetHuman:您是否接触到JCPenney,如果可以,怎么做?
GetHuman:这些常见的JCPenney客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jennifer 常见 JCPenney 问题的列表)
~Jennifer:“ Refund a Charge”是我尝试使用to call的原因。
~Jennifer对JCPenney客户服务的评价
GetHuman:那么,您如何总结GetHuman的JCPenney客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jennifer:After spending several minutes trying to reach someone with the * provided on my bill, finally found this customer service * & was able to talk to a real person (Michelle). I was calling about a late fee on my account (which I paid one day late) and Michelle waived the fee for me. She was very professional, pleasant & answered all of my questions. Thanks for making it possible for me to talk to a "real" person!
GetHuman:让我们量化一下您与JCPenney联系的经验。在1到5的范围内,如何轻松解决JCPenney问题?
~Jennifer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jennifer:在沟通方面,我会给他们五分之三的five。
GetHuman:JCPenney快速有效地解决问题的能力又如何呢?
~Jennifer:为此,我要说出五分之二的one。
GetHuman:最后-对其他JCPenney客户有何建议?
~Jennifer:在一天中的早些时候或深夜给他们打电话。不要忘记JCPenney可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jennifer在November 20th, 2017发生的JCPenney客户服务问题中得到了一些有用的反馈和措辞。