Humana: Never could get to a live human being. Tried y...
GetHuman用户~Ruth Messing来自November 24th, 2017的Humana条客户评论
~Ruth Messing案的背景
GetHuman：~Ruth Messing-您能告诉我们其他Humana个客户何时提起诉讼吗？
~Ruth Messing：Sure。在November 22nd上是late at night。
GetHuman：您是否接触到Humana，如果可以，怎么做？
~Ruth Messing：我使用了我在GetHuman Humana客户电话号码页面上找到的877-877-1051号码：Humana客户服务电话号码 GetHuman：这些常见的Humana客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Ruth Messing 常见 Humana 问题的列表）
~Ruth Messing：“ Make/Chase a claim”是我尝试使用to call的原因。
~Ruth Messing对Humana客户服务的评价
GetHuman：那么，您如何总结GetHuman的Humana客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Ruth Messing：Never could get to a live human being. Tried your system of pressing * immediately and didn't work. Had to wait through ** minutes of menus. Asked for number to call me back and said * to call back or * if not...I pressed * and they wanted a * so I input my number and recording said "you are being transferred to a customer service representative"...then a wait, then a click, and after ** more seconds line went dead to dial tone. I've been a Humana customer for over a year and have tried numerous times to phone them and have NEVER gotten a live human being. Have sent e-mails from website and n one EVER answered them. Horrible company service.
GetHuman：让我们量化一下您与Humana联系的经验。在1到5的范围内，如何轻松解决Humana问题？
~Ruth Messing：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Ruth Messing：在沟通方面，我会给他们五分之三的one。
GetHuman：Humana快速有效地解决问题的能力又如何呢？
~Ruth Messing：为此，我要说出五分之二的two。
GetHuman：最后-对其他Humana客户有何建议？
~Ruth Messing：在一天中的早些时候或深夜给他们打电话。不要忘记Humana可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Ruth Messing在November 22nd, 2017发生的Humana客户服务问题中得到了一些有用的反馈和措辞。