Humana: They took my $$ and haven't returned it. I need...
GetHuman用户GetHuman-kweathe来自December 1st, 2017的Humana条客户评论
GetHuman-kweathe案的背景
GetHuman：GetHuman-kweathe-您能告诉我们其他Humana个客户何时提起诉讼吗？
GetHuman-kweathe：Sure。在November 25th上是late at night。
GetHuman：您是否接触到Humana，如果可以，怎么做？
GetHuman-kweathe：我使用了我在GetHuman Humana客户电话号码页面上找到的877-877-1051号码：Humana客户服务电话号码 GetHuman：这些常见的Humana客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-kweathe 常见 Humana 问题的列表）
GetHuman-kweathe：“ Account Access”是我尝试使用to call的原因。
GetHuman-kweathe对Humana客户服务的评价
GetHuman：那么，您如何总结GetHuman的Humana客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-kweathe：They took my $$ and haven't returned it. I need it, I'm disabled. The phone keeps hanging up on me.
GetHuman：您能从11/25/17发生的事情中告诉我们其他人吗？
GetHuman-kweathe：I enrolled in Humana through ConnectColorado (CO version of Obamacare). After enrolling, they changed their provider panel. I can't do that. CO has helped me get into BCBS, so I have had to pay * premiums now. I need my $*,***.** back so I can pay my bills. They are well aware of this. I called them before Christmas. Now I can't get a person on the phone.
GetHuman：让我们量化一下您与Humana联系的经验。在1到5的范围内，如何轻松解决Humana问题？
GetHuman-kweathe：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-kweathe：在沟通方面，我会给他们五分之三的five。
GetHuman：Humana快速有效地解决问题的能力又如何呢？
GetHuman-kweathe：为此，我要说出五分之二的five。
GetHuman：最后-对其他Humana客户有何建议？
GetHuman-kweathe：在一天中的早些时候或深夜给他们打电话。不要忘记Humana可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-kweathe在November 25th, 2017发生的Humana客户服务问题中得到了一些有用的反馈和措辞。