Humana: I have had M.S. for ** yrs. Been in a wheel cha...
GetHuman用户~Fight back!来自Oktober 30, 2017的Humana条客户评论
~Fight back!案的背景
GetHuman：~Fight back!-您能告诉我们其他Humana个客户何时提起诉讼吗？
~Fight back!：Yup。在Oktober 25上是middle of the night。
GetHuman：您是否接触到Humana，如果可以，怎么做？
~Fight back!：我使用了我在GetHuman Humana客户电话号码页面上找到的877-877-1051号码：Humana客户服务电话号码 GetHuman：这些常见的Humana客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Fight back! 常见 Humana 问题的列表）
~Fight back!：“ Update Account Info”是我尝试使用to call的原因。
~Fight back!对Humana客户服务的评价
GetHuman：那么，您如何总结GetHuman的Humana客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Fight back!：I have had M.S. for ** yrs. Been in a wheel chair now for * yrs. The service is great except for when I recieved a letter form humana. A new med called Ampyra specifically for M.S. was denied. Their reasoning,,,,"Member must meet the following cryteria,,,Diaganosis of M.S.,,,,and member has had an initial timed walk test between * and ** seconds,or",,,Yes! "OR,,another objective measure of gate that provides evidence of significant walking impairment related to multiple sclerosis and the member is ambulatory and does not have a history of seizer disorder or moderate to severe renal imparment (CrC* less than **mL*min,) the coverage determanation was based on the Humana Pharmacy and Therapeudics Ampyra coverage policy". What a bunch of BS. Lets see,,,I am in a wheelchair,,I have M.S.,,My walking is deffinetly impared. I do not have a history of seizures or renal impairment. I was also told that many people with M.S. have been rejected for the Med thru Humana. I did ask to talk to the Pha
GetHuman：让我们量化一下您与Humana联系的经验。在1到5的范围内，如何轻松解决Humana问题？
~Fight back!：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Fight back!：在沟通方面，我会给他们五分之三的four。
GetHuman：Humana快速有效地解决问题的能力又如何呢？
~Fight back!：为此，我要说出五分之二的five。
GetHuman：最后-对其他Humana客户有何建议？
~Fight back!：在一天中的早些时候或深夜给他们打电话。不要忘记Humana可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Fight back!在Oktober 25, 2017发生的Humana客户服务问题中得到了一些有用的反馈和措辞。