Hotels.com: When I called the hotel to comfirm the reservat...
GetHuman用户GetHuman-195967来自November 26, 2017的Hotels.com条客户评论
GetHuman-195967案的背景
GetHuman：GetHuman-195967-您能告诉我们其他Hotels.com个客户何时提起诉讼吗？
GetHuman-195967：Yeah。在November 19上是morning。
GetHuman：您是否接触到Hotels.com，如果可以，怎么做？
GetHuman：这些常见的Hotels.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-195967 常见 Hotels.com 问题的列表）
GetHuman-195967：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-195967对Hotels.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hotels.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-195967：When I called the hotel to comfirm the reservation, I was told that the reservation was for a different night than I picked. The hotel told me that websites do this often, because the deals are "non refundable" I had to call hotels.com, I was told that I could not change the date, and the date I wanted was booked. After screaming at some poor indian guy and then his supervisor, I was able to change the date to when I was flying back into the airport a week later. It worked out in the long run, but you are forced to yell if you want to get what you want, and if I wasn't going to make another reservation the next week, I would have lost $***!
GetHuman：让我们量化一下您与Hotels.com联系的经验。在1到5的范围内，如何轻松解决Hotels.com问题？
GetHuman-195967：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-195967：在沟通方面，我会给他们五分之三的one。
GetHuman：Hotels.com快速有效地解决问题的能力又如何呢？
GetHuman-195967：为此，我要说出五分之二的four。
GetHuman：最后-对其他Hotels.com客户有何建议？
GetHuman-195967：在一天中的早些时候或深夜给他们打电话。不要忘记Hotels.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-195967在November 19, 2017发生的Hotels.com客户服务问题中得到了一些有用的反馈和措辞。