Hotels.com: I travel frequently and I am always using the w...
GetHuman用户~tracis来自novembre 27º, 2017的Hotels.com条客户评论
~tracis案的背景
GetHuman:~tracis-您能告诉我们其他Hotels.com个客户何时提起诉讼吗?
~tracis:Sure。在novembre 18º上是middle of the night。
GetHuman:您是否接触到Hotels.com,如果可以,怎么做?
GetHuman:这些常见的Hotels.com客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tracis 常见 Hotels.com 问题的列表)
~tracis:“ Make a Booking”是我尝试使用to call的原因。
~tracis对Hotels.com客户服务的评价
GetHuman:那么,您如何总结GetHuman的Hotels.com客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tracis:I travel frequently and I am always using the web to book my travel. I am sent email deals very regularly from Hotels.com. I was researching a hotel for a business conference in San Diego, I thought the price too steep so I started looking for alternatives in the area. I received an email from Hotels.com advertising this hotel at an amazing price of **% off. They listed the hotel by name and even the amount of stars it had earned. I was so happy and tried to use the link to make my reservation, but the link would not work. I then tried to use their help telephone line. The first person said that they could not change the price but they could charge me the full amount then refund my credit card the difference. I found this unusual but I had used Hotels.com so many times so I agreed and gave him all my information including my Credit card *. His supervisor got on the phone and I had to start the whole process over again. I was transferred * more times and was now being told that this c
GetHuman:让我们量化一下您与Hotels.com联系的经验。在1到5的范围内,如何轻松解决Hotels.com问题?
~tracis:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tracis:在沟通方面,我会给他们五分之三的four。
GetHuman:Hotels.com快速有效地解决问题的能力又如何呢?
~tracis:为此,我要说出五分之二的five。
GetHuman:最后-对其他Hotels.com客户有何建议?
~tracis:在一天中的早些时候或深夜给他们打电话。不要忘记Hotels.com可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tracis在novembre 18º, 2017发生的Hotels.com客户服务问题中得到了一些有用的反馈和措辞。