Home Depot: Three weeks ago we purchased a LG Washer and Dr...

GetHuman用户~bbc来自ноябрь 6-го, 2017的Home Depot条客户评论

~bbc案的背景

GetHuman:~bbc-您能告诉我们其他Home Depot个客户何时提起诉讼吗?
~bbc:Sure。在октябрь 30-го上是middle of the night。
GetHuman:您是否接触到Home Depot,如果可以,怎么做?
~bbc:我使用了我在GetHuman Home Depot客户电话号码页面上找到的800-466-3337号码:Home Depot客户服务电话号码
GetHuman:这些常见的Home Depot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~bbc 常见 Home Depot 问题的列表)
~bbc:“ Find an Item”是我尝试使用to call的原因。

~bbc对Home Depot客户服务的评价

GetHuman:那么,您如何总结GetHuman的Home Depot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~bbc:Three weeks ago we purchased a LG Washer and Dryer with a gas conversion kit. It was on backorder and we have had to wait until last Wednesday, when the units arrived at my house without a gas conversion kit. We went back to HD and ordered another kit, which was sent to us the next day -- wrong kit. We finally called LG and was able to get the kit the next day. Except, of course, the dryer is not working. Following the instructions on the appliances, we called LG and they "sent" a technician to us for Monday.* *On Monday, the sub-vendor called me to schedule the call for Tuesday from *-* pm. Since I haven't had a washer or dryer for three weeks, this would not be sufficient and the guy said he would make it work for Monday from *-* pm.* *At *:** I had still not heard from the technician and I called back and they suggested that I should text the technician. TEXT. This is the subvendor's (and Home Depot's) version of customer service. Text.* *So I text the guy, who doesn't even know who
GetHuman:让我们量化一下您与Home Depot联系的经验。在1到5的范围内,如何轻松解决Home Depot问题?
~bbc:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~bbc:在沟通方面,我会给他们五分之三的one。
GetHuman:Home Depot快速有效地解决问题的能力又如何呢?
~bbc:为此,我要说出五分之二的four。
GetHuman:最后-对其他Home Depot客户有何建议?
~bbc:在一天中的早些时候或深夜给他们打电话。不要忘记Home Depot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~bbc在октябрь 30-го, 2017发生的Home Depot客户服务问题中得到了一些有用的反馈和措辞。

Home Depot

2.33 of 5 stars | 81条评论

~bbc的Home Depot评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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