HigherOne: I have been a cardholder with Higher One for...
GetHuman用户~Happy Customer来自November 7th, 2017的HigherOne条客户评论
~Happy Customer案的背景
GetHuman:~Happy Customer-您能告诉我们其他HigherOne个客户何时提起诉讼吗?
~Happy Customer:Yup。在November 5th上是morning。
GetHuman:您是否接触到HigherOne,如果可以,怎么做?
GetHuman:这些常见的HigherOne客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Happy Customer 常见 HigherOne 问题的列表)
~Happy Customer:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Happy Customer对HigherOne客户服务的评价
GetHuman:那么,您如何总结GetHuman的HigherOne客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Happy Customer:I have been a cardholder with Higher One for * yrs and experienced nothing but great service. Most information they provide are linked to our account and if many students toke time to read this information, this could alleviate many of your issues. You shouldn't be rewarded for your own personal mistake. Don't blame the Company
GetHuman:让我们量化一下您与HigherOne联系的经验。在1到5的范围内,如何轻松解决HigherOne问题?
~Happy Customer:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Happy Customer:在沟通方面,我会给他们五分之三的three。
GetHuman:HigherOne快速有效地解决问题的能力又如何呢?
~Happy Customer:为此,我要说出五分之二的five。
GetHuman:最后-对其他HigherOne客户有何建议?
~Happy Customer:在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Happy Customer在November 5th, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。