HigherOne: I had several unauthorized charges posted to my...
GetHuman用户~SickofOTCandHigherOne来自November 6th, 2017的HigherOne条客户评论
~SickofOTCandHigherOne案的背景
GetHuman：~SickofOTCandHigherOne-您能告诉我们其他HigherOne个客户何时提起诉讼吗？
~SickofOTCandHigherOne：Sure。在October 30th上是evening。
GetHuman：您是否接触到HigherOne，如果可以，怎么做？
~SickofOTCandHigherOne：我使用了我在GetHuman HigherOne客户电话号码页面上找到的855-327-9411号码：HigherOne客户服务电话号码 GetHuman：这些常见的HigherOne客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~SickofOTCandHigherOne 常见 HigherOne 问题的列表）
~SickofOTCandHigherOne：“ Extension”是我尝试使用to call的原因。
~SickofOTCandHigherOne对HigherOne客户服务的评价
GetHuman：那么，您如何总结GetHuman的HigherOne客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~SickofOTCandHigherOne：I had several unauthorized charges posted to my account. I put all of these charges in dispute, filled out the forms and then put an "ACH Block" on my account. (Or so I thought.) Since I had no money on the account* HigherOne charged me $**.** "insufficient funds" fee for each charge! The Dispute dept. does not have a direct phone number to call. So you have to fax information to them. This dept also does not have an direct e-mail address* yet continuously sends lame, pathetic "chain-letters" via e-mail. These "chain-letters" request the same ignorant information every time. If HigherOne's dispute deparment wants more specific information from me, then contact me directly. Why not call me on the phone? Since I have to post my phone number several times on their stupid Dispute form, they should have the number! This company may be convenient for the schools that use their services, but it is NOT CONVENIENT FOR THE STUDENTS!!! The administration & cashier's office at Ozarks Technical C
GetHuman：让我们量化一下您与HigherOne联系的经验。在1到5的范围内，如何轻松解决HigherOne问题？
~SickofOTCandHigherOne：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~SickofOTCandHigherOne：在沟通方面，我会给他们五分之三的two。
GetHuman：HigherOne快速有效地解决问题的能力又如何呢？
~SickofOTCandHigherOne：为此，我要说出五分之二的one。
GetHuman：最后-对其他HigherOne客户有何建议？
~SickofOTCandHigherOne：在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~SickofOTCandHigherOne在October 30th, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。