HigherOne: I decided to link my other bank account to my h...

GetHuman用户~jamers2004来自November 24th, 2017的HigherOne条客户评论

~jamers2004案的背景

GetHuman:~jamers2004-您能告诉我们其他HigherOne个客户何时提起诉讼吗?
~jamers2004:Yes I can。在November 21st上是afternoon。
GetHuman:您是否接触到HigherOne,如果可以,怎么做?
~jamers2004:我使用了我在GetHuman HigherOne客户电话号码页面上找到的855-327-9411号码:HigherOne客户服务电话号码
GetHuman:这些常见的HigherOne客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jamers2004 常见 HigherOne 问题的列表)
~jamers2004:“ Eligibility question”是我尝试使用to call的原因。

~jamers2004对HigherOne客户服务的评价

GetHuman:那么,您如何总结GetHuman的HigherOne客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jamers2004:I decided to link my other bank account to my higher one card. I wanted to start a monthly transfer of *** from my regular bank account to my higher one account. They tried to put the transfer through but because I didn't have my middle initial and the name didn't match EXACTLY the link didn't go through. Because I put my name as Jamie Smith instead of Jamie L. Smith. There was plenty of money in my account and no other restrictions. When it didn't go through due to that reason they put my Higher One account on a security watch list which prevents me from doing anything with my account like linking a bank account, upgrading my account, pretty much anything.**So I contacted customer service * separate times initially because they kept hanging up on me. On the *th try I finally got through. Then it took me explaining there was something wrong with my account to * different agents, none of which understanding what I was trying to say. Finally they escalated me to a manager who finally mad
GetHuman:让我们量化一下您与HigherOne联系的经验。在1到5的范围内,如何轻松解决HigherOne问题?
~jamers2004:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jamers2004:在沟通方面,我会给他们五分之三的three。
GetHuman:HigherOne快速有效地解决问题的能力又如何呢?
~jamers2004:为此,我要说出五分之二的five。
GetHuman:最后-对其他HigherOne客户有何建议?
~jamers2004:在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jamers2004在November 21st, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。

HigherOne

2.56 of 5 stars | 93条评论

~jamers2004的HigherOne评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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