HigherOne: As a student forced to sign up for a Higher One...
GetHuman用户~twirked1来自November 7, 2017的HigherOne条客户评论
~twirked1案的背景
GetHuman：~twirked1-您能告诉我们其他HigherOne个客户何时提起诉讼吗？
~twirked1：Sure。在Oktober 31上是late at night。
GetHuman：您是否接触到HigherOne，如果可以，怎么做？
GetHuman：这些常见的HigherOne客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~twirked1 常见 HigherOne 问题的列表）
~twirked1：“ Request a loan”是我尝试使用to call的原因。
~twirked1对HigherOne客户服务的评价
GetHuman：那么，您如何总结GetHuman的HigherOne客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~twirked1：As a student forced to sign up for a Higher One account just to be able to receive my financial aid awards - regardless of not needing or wanting an account w*them, I question the legalities of this practice. Funds are taxpayer supported fed grants and loans to the student for student education* how can a college select a for-profit banking institution(Higher One) to handle fund disbursement, which then establishes, w*out student request, a checking acct, and assesses fees and charges to the student for access to initial federal funds? They say they provide a free ATM on campus (is always depleted of funds within the first few hrs after funds become available - and every day for up to * wks following fund availability), charge for wiring to your bank of choice, charge for entire box of checks to write one in order to move funds, charge to use any other ATM besides theirs which aren't kept filled, charge for cashiers check to move your funds, etc etc. How is it even legal?
GetHuman：让我们量化一下您与HigherOne联系的经验。在1到5的范围内，如何轻松解决HigherOne问题？
~twirked1：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~twirked1：在沟通方面，我会给他们五分之三的two。
GetHuman：HigherOne快速有效地解决问题的能力又如何呢？
~twirked1：为此，我要说出五分之二的one。
GetHuman：最后-对其他HigherOne客户有何建议？
~twirked1：在一天中的早些时候或深夜给他们打电话。不要忘记HigherOne可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~twirked1在Oktober 31, 2017发生的HigherOne客户服务问题中得到了一些有用的反馈和措辞。