Hertz: booked a car at one location, during my trip ci...

GetHuman用户~easywordsplz来自November 5th, 2017的Hertz条客户评论

~easywordsplz案的背景

GetHuman:~easywordsplz-您能告诉我们其他Hertz个客户何时提起诉讼吗?
~easywordsplz:Yup。在November 4th上是morning。
GetHuman:您是否接触到Hertz,如果可以,怎么做?
~easywordsplz:我使用了我在GetHuman Hertz客户电话号码页面上找到的800-654-3131号码:Hertz客户服务电话号码
GetHuman:这些常见的Hertz客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~easywordsplz 常见 Hertz 问题的列表)
~easywordsplz:“ Complaint”是我尝试使用to call的原因。

~easywordsplz对Hertz客户服务的评价

GetHuman:那么,您如何总结GetHuman的Hertz客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~easywordsplz:booked a car at one location, during my trip circumstances changed and needed to return my car to another hertz location. (which you can do). called the point of pick up and they told me i needed to contact the *-*** number, called them they said my account must be handled by the location i picked it up from, *-*** agent called store with my on *-way, guy at location STRAIGHT HUNG UP on the *-*** agent as she was trying to explain what was going on, agent gave me the AREA manager phone number of the location called him, about an hour later finally got a response from point of pick up, apologizing for his rudeness im like are you serious, just get it done. he says okay return it to this location. go to the location the guy behind the counter has no idea what im talking about. returned car then my card kept getting charged for a WEEK after returning the care. same run around again with store, *-***, store...**WOULD NOT RECOMMEND DOING BUSINESS WITH AGAIN!
GetHuman:让我们量化一下您与Hertz联系的经验。在1到5的范围内,如何轻松解决Hertz问题?
~easywordsplz:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~easywordsplz:在沟通方面,我会给他们五分之三的two。
GetHuman:Hertz快速有效地解决问题的能力又如何呢?
~easywordsplz:为此,我要说出五分之二的five。
GetHuman:最后-对其他Hertz客户有何建议?
~easywordsplz:在一天中的早些时候或深夜给他们打电话。不要忘记Hertz可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~easywordsplz在November 4th, 2017发生的Hertz客户服务问题中得到了一些有用的反馈和措辞。

Hertz

2.08 of 5 stars | 87条评论

~easywordsplz的Hertz评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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