Hertz: I reserved a mini van on **********,went to pic...
GetHuman用户~rosemalone1来自November 5th, 2017的Hertz条客户评论
~rosemalone1案的背景
GetHuman：~rosemalone1-您能告诉我们其他Hertz个客户何时提起诉讼吗？
~rosemalone1：Sure。在October 31st上是evening。
GetHuman：您是否接触到Hertz，如果可以，怎么做？
~rosemalone1：我使用了我在GetHuman Hertz客户电话号码页面上找到的800-654-3131号码：Hertz客户服务电话号码 GetHuman：这些常见的Hertz客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~rosemalone1 常见 Hertz 问题的列表）
~rosemalone1：“ Complaint”是我尝试使用to call的原因。
~rosemalone1对Hertz客户服务的评价
GetHuman：那么，您如何总结GetHuman的Hertz客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~rosemalone1：I reserved a mini van on **********,went to pick it up at noon as scheduled at A&B CarStar,**** Wornall Rd in K.C.MO.on ********. When I arrived the van was filty & smelly.The Hertz's agent kept saying he swepted it out himself & that their car wash was out of order. I told him I didn't want it in that condition. Because there was a car wash in the next block they could send it to. He said ok. I left & returned at *:** PM. The van was still sitting in the same spot dirty. The agent was very unfriendly. He asks if I had ever used Hertz before. I had several times.I always use my AAA discounts.*Then he tells me they would only accept a visa bank card from my checking acc. I gave the card to him. He says his system was down & he had to call his boss.They ran a full unecessary credit report w*no problem. Then he claimed the card was declined because I didn't have $***.in my acc. *($***. * a $***.) hold fee exceeded the $***. my bank allowed in one day. I called my bank & rasied the volume
GetHuman：让我们量化一下您与Hertz联系的经验。在1到5的范围内，如何轻松解决Hertz问题？
~rosemalone1：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~rosemalone1：在沟通方面，我会给他们五分之三的three。
GetHuman：Hertz快速有效地解决问题的能力又如何呢？
~rosemalone1：为此，我要说出五分之二的one。
GetHuman：最后-对其他Hertz客户有何建议？
~rosemalone1：在一天中的早些时候或深夜给他们打电话。不要忘记Hertz可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~rosemalone1在October 31st, 2017发生的Hertz客户服务问题中得到了一些有用的反馈和措辞。