HP: My DV**** suddenly started losing the wireless...
GetHuman用户~AndyB来自November 4., 2017的HP条客户评论
~AndyB案的背景
GetHuman：~AndyB-您能告诉我们其他HP个客户何时提起诉讼吗？
~AndyB：Sure。在Oktober 27.上是morning。
GetHuman：您是否接触到HP，如果可以，怎么做？
~AndyB：我使用了我在GetHuman HP客户电话号码页面上找到的800-752-0900号码：HP客户服务电话号码 GetHuman：这些常见的HP客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~AndyB 常见 HP 问题的列表）
~AndyB：“ Warranty Claim”是我尝试使用to call的原因。
~AndyB对HP客户服务的评价
GetHuman：那么，您如何总结GetHuman的HP客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~AndyB：My DV**** suddenly started losing the wireless connection and the screen would occasionally go blank. After talking with Hp it was determined the mother board was defective, BUT they will not replace it. They say they issued a recall for my model of laptop, but that the recall ended in **** , so because mine did not fail until **** it is a too bad so sad - they want to charge me if they replace the defective motherboard because it did not break soon enough (they said it was a "fail-only fix meaning that HP would not accept a laptop with a defective motherboard unless the board had actually gotten to the failing point - it is was still working then too bad - wait until it breaks and in my case they say it broke too late.
GetHuman：让我们量化一下您与HP联系的经验。在1到5的范围内，如何轻松解决HP问题？
~AndyB：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~AndyB：在沟通方面，我会给他们五分之三的two。
GetHuman：HP快速有效地解决问题的能力又如何呢？
~AndyB：为此，我要说出五分之二的three。
GetHuman：最后-对其他HP客户有何建议？
~AndyB：在一天中的早些时候或深夜给他们打电话。不要忘记HP可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~AndyB在Oktober 27., 2017发生的HP客户服务问题中得到了一些有用的反馈和措辞。