HBO Shop: I have had an extremely frustrating experience...
GetHuman用户~spaceyshady来自novembre 19º, 2017的HBO Shop条客户评论
~spaceyshady案的背景
GetHuman:~spaceyshady-您能告诉我们其他HBO Shop个客户何时提起诉讼吗?
~spaceyshady:Yes I can。在novembre 10º上是afternoon。
GetHuman:您是否接触到HBO Shop,如果可以,怎么做?
GetHuman:这些常见的HBO Shop客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~spaceyshady 常见 HBO Shop 问题的列表)
~spaceyshady:“ Make a purchase”是我尝试使用to call的原因。
~spaceyshady对HBO Shop客户服务的评价
GetHuman:那么,您如何总结GetHuman的HBO Shop客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~spaceyshady:I have had an extremely frustrating experience with HBO's shop - customer service this holiday season. They cancelled my order, which I placed again. Only to have them reinstate my cancelled order and ship the same products I had already reordered. I got no apology, and I was told if I didnt want the now reinstated order that I would have to ship it back to them. After all the time I spent trying to make sure I was going to receive my merchandise before X-mas arrives I was at my wits end with the service HBO Shop provides. Which is a shame because I love some their shows. And got no love from their customer service people.
GetHuman:让我们量化一下您与HBO Shop联系的经验。在1到5的范围内,如何轻松解决HBO Shop问题?
~spaceyshady:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~spaceyshady:在沟通方面,我会给他们五分之三的one。
GetHuman:HBO Shop快速有效地解决问题的能力又如何呢?
~spaceyshady:为此,我要说出五分之二的three。
GetHuman:最后-对其他HBO Shop客户有何建议?
~spaceyshady:在一天中的早些时候或深夜给他们打电话。不要忘记HBO Shop可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~spaceyshady在novembre 10º, 2017发生的HBO Shop客户服务问题中得到了一些有用的反馈和措辞。