H&R Block: My name is Alexis, and I have been doing my tax...
GetHuman用户~AO来自November 25th, 2017的H&R Block条客户评论
~AO案的背景
GetHuman:~AO-您能告诉我们其他H&R Block个客户何时提起诉讼吗?
~AO:Yes I can。在November 16th上是afternoon。
GetHuman:您是否接触到H&R Block,如果可以,怎么做?
GetHuman:这些常见的H&R Block客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~AO 常见 H&R Block 问题的列表)
~AO:“ File a Return”是我尝试使用to call的原因。
~AO对H&R Block客户服务的评价
GetHuman:那么,您如何总结GetHuman的H&R Block客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~AO:My name is Alexis, and I have been doing my taxes with your website for the past * years. I recently completed my tax return online, however instead of efiling, as I normally choose, I accidentally chose to print and send my return myself. The lack of help I received from this point on was horrible. I have called technical support,(had me on hold for **mins until I decided to hang up) a corporate number that was listed that does not even belong to your company, as well as a location located ** W Hwy *** ste *** Stockbridge, GA *****. The supervisor at this location was incredibly rude and disprespectful, telling me she couldn't help me, even if I came inside the store and I would have to call the numbers I previously called and wait until they answered the phone. When I asked for a number to reach a higher level of management, she told me that one did not exist. I have NEVER experienced the level of disrespect and lack of help from a service I paid for as I have recently with your com
GetHuman:让我们量化一下您与H&R Block联系的经验。在1到5的范围内,如何轻松解决H&R Block问题?
~AO:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~AO:在沟通方面,我会给他们五分之三的one。
GetHuman:H&R Block快速有效地解决问题的能力又如何呢?
~AO:为此,我要说出五分之二的one。
GetHuman:最后-对其他H&R Block客户有何建议?
~AO:在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~AO在November 16th, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。