H&R Block: I was the first scheduled morning appointment i...
GetHuman用户~Kaye来自November 21st, 2017的H&R Block条客户评论
~Kaye案的背景
GetHuman：~Kaye-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~Kaye：Yes I can。在November 17th上是afternoon。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Kaye 常见 H&R Block 问题的列表）
~Kaye：“ Ask For Tax Help”是我尝试使用to call的原因。
~Kaye对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Kaye：I was the first scheduled morning appointment in the office that I visited. Even still, when I arrived I had to wait an additional ** minutes for the preparer to gather documents required for filing. When filing, these issues arose.**) STRIKE ONE: The preparer did not understand how to report my educational credits and asked me to return that afternoon for a second appointment. (This should've been reason enough for me not to trust H&R Block - the expert wasn't at all an "expert.") **) STRIKE TWO: The filing fee, as a student, with no (what I perceived to be) complicated deductions was $***.**.**) STRIKE THREE: When I returned, the accountant was incredibly unprofessional and rude, stating that she had "others waiting" and hinted that I should rush through remaining paperwork. Mind you, she took all of *four* hours to get back to me * call me in for the afternoon follow-up appt. **There are some decent offices out there, I'm sure, but this wasn't one of them. I am extremely disappo
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~Kaye：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Kaye：在沟通方面，我会给他们五分之三的three。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~Kaye：为此，我要说出五分之二的two。
GetHuman：最后-对其他H&R Block客户有何建议？
~Kaye：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Kaye在November 17th, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。