H&R Block: I live in Spring Valley, CA, and went to the of...
GetHuman用户~Anonymous来自November 15, 2017的H&R Block条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~Anonymous：Yup。在November 10上是afternoon。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 H&R Block 问题的列表）
~Anonymous：“ Track a Tax Return”是我尝试使用to call的原因。
~Anonymous对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：I live in Spring Valley, CA, and went to the office on Fletcher Parkway. Here is why I will never go back. I went in a week ago to drop off my tax papers. I also set an appointment so my husband and I could be there. We set the appointment with the same guy who did our taxes last year. Our appointment was set for *:** pm on ******. We arrived at *:** pm. The lady who was running the front desk told us that we had to wait, that Todd was with another customer. She didn't know how long it was going to be. She didn't even check with Todd. She said we could do the drop off and come back later. That was when I informed he that I had did just that and set the appointment. At *:** we approached the front desk again, trying to set another appointment that we might get in on time. The receptionist at the front desk told us that it was late in the tax season and that they were busy and we would have to wait even if we set another appointment. At this time she went back to Todd and let him kno
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的one。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的three。
GetHuman：最后-对其他H&R Block客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在November 10, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。