H&R Block: The phone goes straight to a customer service r...
GetHuman用户~Nicole来自November 25, 2017的H&R Block条客户评论
~Nicole案的背景
GetHuman：~Nicole-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~Nicole：Yup。在November 21上是morning。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Nicole 常见 H&R Block 问题的列表）
~Nicole：“ Track a Tax Return”是我尝试使用to call的原因。
~Nicole对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Nicole：The phone goes straight to a customer service rep if they do not answer at the offices. The rep answered and was no help AT ALL. All I wanted to know was addresses to file my tax return and she did not know anything or gave me any information to where I could find it* I had to "talk with a tax professional". A tax professional was not available and she told me to give a call back later and they MIGHT pickup later if not too busy. I understand being busy but that's why you get a customer service rep to be there and be ready to answer my questions at any given time when one is not available to me!
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~Nicole：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Nicole：在沟通方面，我会给他们五分之三的four。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~Nicole：为此，我要说出五分之二的one。
GetHuman：最后-对其他H&R Block客户有何建议？
~Nicole：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Nicole在November 21, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。