H&R Block: Corporate doesn't care about the customer at al...
GetHuman用户GetHuman-426881来自November 20, 2017的H&R Block条客户评论
GetHuman-426881案的背景
GetHuman:GetHuman-426881-您能告诉我们其他H&R Block个客户何时提起诉讼吗?
GetHuman-426881:Sure。在November 17上是evening。
GetHuman:您是否接触到H&R Block,如果可以,怎么做?
GetHuman:这些常见的H&R Block客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-426881 常见 H&R Block 问题的列表)
GetHuman-426881:“ Refund a Charge”是我尝试使用to call的原因。
GetHuman-426881对H&R Block客户服务的评价
GetHuman:那么,您如何总结GetHuman的H&R Block客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-426881:Corporate doesn't care about the customer at all get you for ***$ plus for simple tax return I do on turbo tax for twenty the IRS had my $ to hnr block In less time than it took hnr block to deduct there outrageous fees and get my $ to me offered no tracking info to ease there customers mind don't even pitch in a couple bucks to send priority mail it's obvious to me they ***** you for the amount they charge to begin with they're quick to get there cut then basically don't care when or if you get your $ really what did I pay them for I could have done it turbotax half the time fraction of the price and gotten back my $ sooner it speaks volumes too me that the IRS being as swamped as they must be was prompt and handled getting returns out fast and the big hold up is hnr block whom I guess I paid just to delay my pay day a ** days I can't for the life of me think of * thing they provided me for my ***$ than a headache
GetHuman:让我们量化一下您与H&R Block联系的经验。在1到5的范围内,如何轻松解决H&R Block问题?
GetHuman-426881:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-426881:在沟通方面,我会给他们五分之三的one。
GetHuman:H&R Block快速有效地解决问题的能力又如何呢?
GetHuman-426881:为此,我要说出五分之二的four。
GetHuman:最后-对其他H&R Block客户有何建议?
GetHuman-426881:在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-426881在November 17, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。