A friend with ** yrs experience at an H&R Block...
GetHuman用户~terry来自November 27th, 2017的H&R Block条客户评论
~terry案的背景
GetHuman：~terry-您能告诉我们其他H&R Block个客户何时提起诉讼吗？
~terry：Yes。在November 24th上是middle of the night。
GetHuman：您是否接触到H&R Block，如果可以，怎么做？
GetHuman：这些常见的H&R Block客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~terry 常见 H&R Block 问题的列表）
~terry：“ Refund a Charge”是我尝试使用to call的原因。
~terry对H&R Block客户服务的评价
GetHuman：那么，您如何总结GetHuman的H&R Block客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~terry：A friend with ** yrs experience at an H&R Block office helped me with at-home software, but couldn't get depreciation calculations to work correctly. Overall, it was difficult to fill in the forms, and we spend * *** hours on the phone with customer support, they weren't able to help and said someone else would need to research an answer and get back to us - we never heard back from H&R Block. On finally getting it sorted out, and getting ready to efile, there was a survey that popped up, and I told them about the problems we had, even included contact info because I thought they might contact me because the review was poor. Never heard back from them. Guess they're so big they don't care?
GetHuman：让我们量化一下您与H&R Block联系的经验。在1到5的范围内，如何轻松解决H&R Block问题？
~terry：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~terry：在沟通方面，我会给他们五分之三的three。
GetHuman：H&R Block快速有效地解决问题的能力又如何呢？
~terry：为此，我要说出五分之二的one。
GetHuman：最后-对其他H&R Block客户有何建议？
~terry：在一天中的早些时候或深夜给他们打电话。不要忘记H&R Block可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~terry在November 24th, 2017发生的H&R Block客户服务问题中得到了一些有用的反馈和措辞。