Groupon: SOMEONE HACKED INTO MY ACCOUNT AND MADE A PURCH...
GetHuman用户GetHuman-kzcoach来自November 29th, 2017的Groupon条客户评论
GetHuman-kzcoach案的背景
GetHuman:GetHuman-kzcoach-您能告诉我们其他Groupon个客户何时提起诉讼吗?
GetHuman-kzcoach:Yes I can。在November 26th上是middle of the night。
GetHuman:您是否接触到Groupon,如果可以,怎么做?
GetHuman-kzcoach:我使用在GetHuman Groupon客户服务联系信息页面上找到的help page:联系Groupon客户服务 GetHuman:这些常见的Groupon客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-kzcoach 常见 Groupon 问题的列表)
GetHuman-kzcoach:“ Fraud”是我尝试使用to contact的原因。
GetHuman-kzcoach对Groupon客户服务的评价
GetHuman:那么,您如何总结GetHuman的Groupon客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-kzcoach:SOMEONE HACKED INTO MY ACCOUNT AND MADE A PURCHASE...I HAVE TRIED FOR * DAYS TO GET GROUPON ON THE PHONE TO DISCUSS. THEY WILL NOT ANSWER CUSTOMER SUPPORT. I SUPPLIED MY NUMBER FOR A CALL BACK, AND NO CALL BACK. WHEN I CALLED THE PA FACILITY SHE HUNG UP ON ME. ON EMAIL, THEY ARE ASKING FOR ALL OF MY CREDIT CARD INFO!!!! SERIOUSLY??? THAT IS WHAT SOMEONE JUST STOLE FROM ME THROUGH YOUR SITE!!! A FRICKING PHONE CALL IS TOO MUCH TO ASK? I JUST PULLED MY PREVIOUS PURCHASES OFF THE SITE AND WILL CLOSE MY ACCOUNT AND TURN OFF ALL NOTICES - IT HAS NOT ONLY LOST IT'S VALUE, BUT THE COMPANY HAS LOST ANY TRUST. BAD GROUPON :(**WHY IS THIS REVIEW HIDDEN? I BELIEVE I PROVIDED LOTS OF VERY SPECIFIC DETAIL.
GetHuman:让我们量化一下您与Groupon联系的经验。在1到5的范围内,如何轻松解决Groupon问题?
GetHuman-kzcoach:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-kzcoach:在沟通方面,我会给他们五分之三的five。
GetHuman:Groupon快速有效地解决问题的能力又如何呢?
GetHuman-kzcoach:为此,我要说出五分之二的two。
GetHuman:最后-对其他Groupon客户有何建议?
GetHuman-kzcoach:尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-kzcoach在November 26th, 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。