Groupon: I spoke with Lauren Z, a customer service super...
GetHuman用户~Moonlight3_5来自November 26., 2017的Groupon条客户评论
~Moonlight3_5案的背景
GetHuman：~Moonlight3_5-您能告诉我们其他Groupon个客户何时提起诉讼吗？
~Moonlight3_5：Sure。在November 23.上是morning。
GetHuman：您是否接触到Groupon，如果可以，怎么做？
~Moonlight3_5：我使用在GetHuman Groupon客户服务联系信息页面上找到的help page：联系Groupon客户服务 GetHuman：这些常见的Groupon客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Moonlight3_5 常见 Groupon 问题的列表）
~Moonlight3_5：“ Refund My Order”是我尝试使用to contact的原因。
~Moonlight3_5对Groupon客户服务的评价
GetHuman：那么，您如何总结GetHuman的Groupon客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Moonlight3_5：I spoke with Lauren Z, a customer service supervisor. She did Not help me with my issue. She was very condisending and rude when helping me out. I thought by speaking to a supervisor she would but that was not the case. The gentlemen before tried his best and was much better then his actual supervisor. I purchased a grpupon, the fine print said that the promotional value expires but not the paid value. The merchant I was hoping to use it at has since closed down. I wanted a refund. She would not refund me the money and only put it in as a credit. I do not use groupon often and did not want this. She also stated I only had *** days to use the credited amount. This does not make sense to me because I should not have an expiration on my money since they would not refund my debit card. Poor customer service and I am extremely disappointed in groupon!!!
GetHuman：让我们量化一下您与Groupon联系的经验。在1到5的范围内，如何轻松解决Groupon问题？
~Moonlight3_5：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Moonlight3_5：在沟通方面，我会给他们五分之三的three。
GetHuman：Groupon快速有效地解决问题的能力又如何呢？
~Moonlight3_5：为此，我要说出五分之二的four。
GetHuman：最后-对其他Groupon客户有何建议？
~Moonlight3_5：尽早或晚些时候与他们打交道。不要忘记Groupon可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Moonlight3_5在November 23., 2017发生的Groupon客户服务问题中得到了一些有用的反馈和措辞。