GetHuman：GetHuman-butternu-您能告诉我们其他Greyhound个客户何时提起诉讼吗？
GetHuman-butternu：Sure。在November 23rd上是evening。
GetHuman：您是否接触到Greyhound，如果可以，怎么做？
GetHuman-butternu：我使用了我在GetHuman Greyhound客户电话号码页面上找到的800-231-2222号码：Greyhound客户服务电话号码 GetHuman：这些常见的Greyhound客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-butternu 常见 Greyhound 问题的列表）
GetHuman-butternu：“ Cancel booking”是我尝试使用to call的原因。
GetHuman：那么，您如何总结GetHuman的Greyhound客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-butternu：negative experience
GetHuman：您能从11/23/17发生的事情中告诉我们其他人吗？
GetHuman-butternu：Hello. Order number for my recent greyhound trip is xxxxx***. Round trip from Minneapolis, MN to San Antonio, TX. ** hour bus trip. Starting **:**pm ******"I took one trip with you guys and paid $*** for round trip. I did not take the other route back because I threw away my "will call" tickets, because I was under the assumption I could print them again for my second trip. Although yes, it is a round trip purchase, I was under the assumption the tickets were not the sole mechanism for proof of travel. Also, I assumed that the first trip counted as one trip, therefore the other trip would need to have the entire process re-done, which in my head meant a reprint of the tickets. I chose the will call option because I don't have a printer, but trust me, if for some reason you manage to convince me to not despise every aspect of the company that is Greyhound, I will never select "will call" tickets again.** I realize you have clear rules. No refunds. "Will Call tickets you can only print once". Oh wait, except I was never told that the tickets were my only means of travel. I have had * experience at the airport with Delta airlines where I have lost my ticket and they found my information and accessed my credit card, and had me go through a process in which validates this, and then reprinted a ticket for a charge. I accept that I am in the wrong for throwing away my ticket. However, the way I was treated was unacceptable, and arguably, this policy is unacceptable. **I paid by credit card. I had that credit card with me. You have my records on file. I had the email confirming it. There was more than enough proof for you to look over this and print another ticket with a series of questions from a higher up at the station. I'm not saying people should rely on this, but, if, for instance, a situation arises where a student who is travelling on a low budget misinterprets one of your "laws", that he doesn't have to sleep on the street in a foreign part of the United States for a night while he scrambles to find a way to get home.**I could not buy another ticket because I couldn't afford it. I indeed did have to sleep on the street for the night because I didn't have anywhere to stay and could not get enough money in time to buy another trip. After I got ahold of my dad at * in the morning, he offered to buy me a flight. **The flight was $***. I'm a college student and used your service because it was cheap, and trust me, it wasn't that cheap for the amount of time and headache I went through.* I only made part of the trip from Minneapolis to San Antonio, but did NOT make the trip from San Antonio to Minneapolis with your service.**The first part of the trip was great. The second part was one of the worst travelling experiences, and maybe even one of the worst experiences in general, I have ever had. I talked to multiple employees at the Greyhound station in San Antonio and they could not have made the situation any worse. They were disrespectful, not sympathetic, did not provide any options, did not even pretend to care, and also did not give me anyone else to talk to. The highest level of person I was referred to was another driver. The guy at the front counter never once made eye contact with me. After he slurred over his words and managed to point out someone else to talk to, I talked to someone who only said "no ticket, not my problem" and then looked away. I talked to a security guard who gave me the most information... not one of your employees. He told me that "will call tickets" are not a good option and should not even be offered. He apologized and said there was nothing he can do. The only decent costumer service interaction I have ever had with Greyhound is through a third party security guard."**I honestly regret chosing the will call option, as i realize if I had an online ticket, none of this would have happened. But by god this was communicated to me so very poorly, and I refuse to accept ***% of the blame.
GetHuman：让我们量化一下您与Greyhound联系的经验。在1到5的范围内，如何轻松解决Greyhound问题？
GetHuman-butternu：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-butternu：在沟通方面，我会给他们五分之三的two。
GetHuman：Greyhound快速有效地解决问题的能力又如何呢？
GetHuman-butternu：为此，我要说出五分之二的five。
GetHuman：最后-对其他Greyhound客户有何建议？
GetHuman-butternu：在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-butternu在November 23rd, 2017发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。