Greyhound: I'm pissed off to begin with but to be on hold...
GetHuman用户~emarks来自November 26., 2017的Greyhound条客户评论
~emarks案的背景
GetHuman:~emarks-您能告诉我们其他Greyhound个客户何时提起诉讼吗?
~emarks:Yes。在November 16.上是late at night。
GetHuman:您是否接触到Greyhound,如果可以,怎么做?
GetHuman:这些常见的Greyhound客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~emarks 常见 Greyhound 问题的列表)
~emarks:“ Cancel booking”是我尝试使用to call的原因。
~emarks对Greyhound客户服务的评价
GetHuman:那么,您如何总结GetHuman的Greyhound客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~emarks:I'm pissed off to begin with but to be on hold for over **min first thing in the morning is just crazy to me. All I want to know is why I have to pay ** dollars to purchase a ticket for my cousin to come and visit me. What service is Greyhound providing for that amount of money. Just brings me back to why I switched to amtrak over **years ago! It's extremely frustrating and all I would like to know is why. I'd you provide an *** number for your customers to reach you, then I should be able to reach you. Why waste my time and just further aggravate me. Take that ** dollars and hire more phone representatives, right?
GetHuman:让我们量化一下您与Greyhound联系的经验。在1到5的范围内,如何轻松解决Greyhound问题?
~emarks:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~emarks:在沟通方面,我会给他们五分之三的one。
GetHuman:Greyhound快速有效地解决问题的能力又如何呢?
~emarks:为此,我要说出五分之二的one。
GetHuman:最后-对其他Greyhound客户有何建议?
~emarks:在一天中的早些时候或深夜给他们打电话。不要忘记Greyhound可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~emarks在November 16., 2017发生的Greyhound客户服务问题中得到了一些有用的反馈和措辞。