Green Tree Servicing: Auto payment seems to not make payments in thei...

GetHuman用户~Michele来自November 25., 2017的Green Tree Servicing条客户评论

~Michele案的背景

GetHuman:~Michele-您能告诉我们其他Green Tree Servicing个客户何时提起诉讼吗?
~Michele:Yes。在November 18.上是afternoon。
GetHuman:您是否接触到Green Tree Servicing,如果可以,怎么做?
~Michele:我使用了我在GetHuman Green Tree Servicing客户电话号码页面上找到的800-643-0202号码:Green Tree Servicing客户服务电话号码
GetHuman:这些常见的Green Tree Servicing客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Michele 常见 Green Tree Servicing 问题的列表)
~Michele:“ Eligibility question”是我尝试使用to call的原因。

~Michele对Green Tree Servicing客户服务的评价

GetHuman:那么,您如何总结GetHuman的Green Tree Servicing客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Michele:Auto payment seems to not make payments in their computer, but monies coming out of my account. Now says I am in default. Not only do the payments come out, I also allocated extra $*** towards principle monthly. Plus, sent two extra months! Default on their end , not mine! Representatives **** too! Nasty, and can't seem to look at their computer to help people. Said I have to write a letter to research dept and fax to them. I need someone to address this issue ASAP. Unfortunately, only one telephone number and once you call, automatically you get sent right back to the same rep. Well that doesn't work for me because she isn't able to do her job and just barks, Karinna is her name. Faxed the letter so now have to see where that gets me...
GetHuman:让我们量化一下您与Green Tree Servicing联系的经验。在1到5的范围内,如何轻松解决Green Tree Servicing问题?
~Michele:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Michele:在沟通方面,我会给他们五分之三的four。
GetHuman:Green Tree Servicing快速有效地解决问题的能力又如何呢?
~Michele:为此,我要说出五分之二的five。
GetHuman:最后-对其他Green Tree Servicing客户有何建议?
~Michele:在一天中的早些时候或深夜给他们打电话。不要忘记Green Tree Servicing可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Michele在November 18., 2017发生的Green Tree Servicing客户服务问题中得到了一些有用的反馈和措辞。

Green Tree Servicing

1.90 of 5 stars | 72条评论

~Michele的Green Tree Servicing评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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