Green Dot: You can only choose option *. When you reach a...

GetHuman用户~sandyb585来自November 23rd, 2017的Green Dot条客户评论

~sandyb585案的背景

GetHuman:~sandyb585-您能告诉我们其他Green Dot个客户何时提起诉讼吗?
~sandyb585:Yeah。在November 16th上是middle of the night。
GetHuman:您是否接触到Green Dot,如果可以,怎么做?
~sandyb585:我使用了我在GetHuman Green Dot客户电话号码页面上找到的866-795-7597号码:Green Dot客户服务电话号码
GetHuman:这些常见的Green Dot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~sandyb585 常见 Green Dot 问题的列表)
~sandyb585:“ Complaint”是我尝试使用to call的原因。

~sandyb585对Green Dot客户服务的评价

GetHuman:那么,您如何总结GetHuman的Green Dot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~sandyb585:You can only choose option *. When you reach a representative it's obvious they're speaking from a script. I'm waiting on a refund and was told that it is ** business days before I would receive it. That's ridiculous! Last I checked it was my money and I should not have to wait that long to receive a refund. Be leery of a company that does not have any representatives that are actually willing to assist customers. No matter how many times I called or who I spoke with no one could seem to expedite my refund. Every single person repeated the same thing verbatim. The only thing they were interested in was sticking to the script and telling me what they could not help me with. It was an absolute nightmare! also a great disappointment. I always use this card for online purchases. Needless to say I will no longer be using this card. Once I receive my refund I will be cancelling. it was the most frustrating experience in my life.
GetHuman:让我们量化一下您与Green Dot联系的经验。在1到5的范围内,如何轻松解决Green Dot问题?
~sandyb585:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~sandyb585:在沟通方面,我会给他们五分之三的one。
GetHuman:Green Dot快速有效地解决问题的能力又如何呢?
~sandyb585:为此,我要说出五分之二的one。
GetHuman:最后-对其他Green Dot客户有何建议?
~sandyb585:在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~sandyb585在November 16th, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。

Green Dot

1.48 of 5 stars | 352条评论

~sandyb585的Green Dot评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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