Green Dot: Debit card not delivered when they said it woul...
GetHuman用户~kspade来自November 22nd, 2017的Green Dot条客户评论
~kspade案的背景
GetHuman：~kspade-您能告诉我们其他Green Dot个客户何时提起诉讼吗？
~kspade：Sure。在November 12th上是morning。
GetHuman：您是否接触到Green Dot，如果可以，怎么做？
GetHuman：这些常见的Green Dot客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~kspade 常见 Green Dot 问题的列表）
~kspade：“ Refund”是我尝试使用to call的原因。
~kspade对Green Dot客户服务的评价
GetHuman：那么，您如何总结GetHuman的Green Dot客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~kspade：Debit card not delivered when they said it would be. Not notified of a problem until I called. Still kept my direct deposited paycheck.*On May ** **** Wednesday I called to report a lost card. They said it would arrive in * weeks, the latest date being June *th ****. On May **th **** I called to see what the problem was with my card still not arriving. I was told that on their end there was a problem and that my card was not sent and that I would have to wait until Jun **th which is * more weeks later. I was never notified of a problem and if I had not made a call they were just going to keep collecting my paychecks while i sat around with no money waiting on something that's not going to come. I called to try and get my money and resolve the issue and all I was told was that they could do nothing even though they were the ones who messed up. I explained that I received my payroll checks on this card and that I had bills to pay and all anyone could say was tough luck.
GetHuman：让我们量化一下您与Green Dot联系的经验。在1到5的范围内，如何轻松解决Green Dot问题？
~kspade：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~kspade：在沟通方面，我会给他们五分之三的one。
GetHuman：Green Dot快速有效地解决问题的能力又如何呢？
~kspade：为此，我要说出五分之二的two。
GetHuman：最后-对其他Green Dot客户有何建议？
~kspade：在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~kspade在November 12th, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。