Green Dot illegally debited my account using th...

GetHuman用户~Hatter来自novembre 26º, 2017的Green Dot条客户评论

~Hatter案的背景

GetHuman:~Hatter-您能告诉我们其他Green Dot个客户何时提起诉讼吗?
~Hatter:Yup。在novembre 24º上是middle of the night。
GetHuman:您是否接触到Green Dot,如果可以,怎么做?
~Hatter:我使用了我在GetHuman Green Dot客户电话号码页面上找到的866-795-7597号码:Green Dot客户服务电话号码
GetHuman:这些常见的Green Dot客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Hatter 常见 Green Dot 问题的列表)
~Hatter:“ Update account information”是我尝试使用to call的原因。

~Hatter对Green Dot客户服务的评价

GetHuman:那么,您如何总结GetHuman的Green Dot客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Hatter:Green Dot illegally debited my account using their Bill payment system, despite the fact that I'd gone online, *-**-**** and cancelled, and then deleted that merchant from my merchant's lists. On *-*-**** they debited the account for this deleted merchant again, so while this charge was pending, I called them right then and there, and they told me that they saw the mistake, and that that after two days, the money would be refunded to my account. Two days later, still not there, called this number, and their *-***-***-**** number, was told "oh we're so sorry we see where it was done and should not have been, but it's posted now so" it will be in there in another Ten days. Asked to speak to manager, told I'll have to wait two days for them to call me back. Green Dot *****. They themselves will steal your money.
GetHuman:让我们量化一下您与Green Dot联系的经验。在1到5的范围内,如何轻松解决Green Dot问题?
~Hatter:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Hatter:在沟通方面,我会给他们五分之三的one。
GetHuman:Green Dot快速有效地解决问题的能力又如何呢?
~Hatter:为此,我要说出五分之二的four。
GetHuman:最后-对其他Green Dot客户有何建议?
~Hatter:在一天中的早些时候或深夜给他们打电话。不要忘记Green Dot可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Hatter在novembre 24º, 2017发生的Green Dot客户服务问题中得到了一些有用的反馈和措辞。

Green Dot

1.48 of 5 stars | 352条评论

~Hatter的Green Dot评论

寻求帮助的困难
1 5星
沟通质量
1 5星
及时和专业
4 5星
整体客户服务评分
2 5星

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