Frontier Communications: ------- ------------ VENTING -- JUST -- VENTING...
GetHuman用户~yonkkk来自November 17th, 2017的Frontier Communications条客户评论
~yonkkk案的背景
GetHuman：~yonkkk-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗？
~yonkkk：Yeah。在November 12th上是middle of the night。
GetHuman：您是否接触到Frontier Communications，如果可以，怎么做？
GetHuman：这些常见的Frontier Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~yonkkk 常见 Frontier Communications 问题的列表）
~yonkkk：“ Lower my bill”是我尝试使用to call的原因。
~yonkkk对Frontier Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frontier Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~yonkkk：------- ------------ VENTING -- JUST -- VENTING -------------------------------------------*July * I called Frontier I had no phone and internet. This was no wide spread outage, just me. A cloudy not perfect day. They said to fix, could take ** to ** hours. July * and all, I could understand. I waited all day Friday July * no one showed up. I called on July * and Frontier said they would Escalate! my repair order, and someone would be out Saturday morning between * and **. No one showed up, I called Saturday, they said, they would make my repair order a PRIORITY. Monday July * at * o'clock no one showed up. I called they said they would Escalate! my repair order. Click. I got another operator I needed someone to do something and not just take my information. The operator said they would call Logan area's repair department, an hour later, due to the weather they are backed up and couldn't give me a time or day to have my phone fixed. WOW It's has been rainy, making it h
GetHuman：让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内，如何轻松解决Frontier Communications问题？
~yonkkk：为了给您找到帮助的方便，我会给他们五分之三的one。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~yonkkk：在沟通方面，我会给他们五分之三的four。
GetHuman：Frontier Communications快速有效地解决问题的能力又如何呢？
~yonkkk：为此，我要说出五分之二的five。
GetHuman：最后-对其他Frontier Communications客户有何建议？
~yonkkk：在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~yonkkk在November 12th, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。