Frontier Communications: I am sorry for everything you all have experien...
GetHuman用户~FTR employee来自November 7., 2017的Frontier Communications条客户评论
~FTR employee案的背景
GetHuman:~FTR employee-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~FTR employee:Yup。在November 3.上是afternoon。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~FTR employee 常见 Frontier Communications 问题的列表)
~FTR employee:“ Technical Support”是我尝试使用to call的原因。
~FTR employee对Frontier Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~FTR employee:I am sorry for everything you all have experienced. I work for them in one of the call centers. I am in one of the areas that were bought out from FTR. I am looking for another career. I can't do it anymore. Lies upon lies. I fight for the underdog so I do a lot of cleaning up messes that other reps or the company have screwed up. We just went through training for the new systems we are using,..bs. It was crammed in * days. Weeks of training in * days. Again I am sorry for what this company has done to you all.
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~FTR employee:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~FTR employee:在沟通方面,我会给他们五分之三的two。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~FTR employee:为此,我要说出五分之二的five。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~FTR employee:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~FTR employee在November 3., 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。