Frontier Communications: For the past three months, I have had to call F...
GetHuman用户~Upset来自ноябрь 8-го, 2017的Frontier Communications条客户评论
~Upset案的背景
GetHuman:~Upset-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗?
~Upset:Sure。在октябрь 30-го上是late at night。
GetHuman:您是否接触到Frontier Communications,如果可以,怎么做?
GetHuman:这些常见的Frontier Communications客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Upset 常见 Frontier Communications 问题的列表)
~Upset:“ Technical Support”是我尝试使用to call的原因。
~Upset对Frontier Communications客户服务的评价
GetHuman:那么,您如何总结GetHuman的Frontier Communications客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Upset:For the past three months, I have had to call Frontier and tell them we had errors in our billing. All three months, they agree with me, apologize, correct it and say it will never happen again. Companies like this do NOT deserve customers. I wish them nothing but future disaster and they are doing a fine job of pursuing it. What a nightmare...total time to correct more than $*** on invoices we did owe of $***? Nearly * hours total time and ** different phone calls. Who has that time to babysit a phone company? Not me...digital...here we come. My advice? Avoid this company at all costs.
GetHuman:让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内,如何轻松解决Frontier Communications问题?
~Upset:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Upset:在沟通方面,我会给他们五分之三的five。
GetHuman:Frontier Communications快速有效地解决问题的能力又如何呢?
~Upset:为此,我要说出五分之二的four。
GetHuman:最后-对其他Frontier Communications客户有何建议?
~Upset:在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Upset在октябрь 30-го, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。