Frontier Communications: After finally getting through to Kim at the New...
GetHuman用户GetHuman-196935来自novembre 25, 2017的Frontier Communications条客户评论
GetHuman-196935案的背景
GetHuman：GetHuman-196935-您能告诉我们其他Frontier Communications个客户何时提起诉讼吗？
GetHuman-196935：Yes I can。在novembre 17上是middle of the night。
GetHuman：您是否接触到Frontier Communications，如果可以，怎么做？
GetHuman：这些常见的Frontier Communications客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-196935 常见 Frontier Communications 问题的列表）
GetHuman-196935：“ Make a Payment”是我尝试使用to call的原因。
GetHuman-196935对Frontier Communications客户服务的评价
GetHuman：那么，您如何总结GetHuman的Frontier Communications客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-196935：After finally getting through to Kim at the New Haven office, I explained that out of the ** days we have had their service , we have had phone service working no more than ** to ** days. She offered me a *** credit which I said was unacceptable. I also told her my wire's cell phone had $** in extra charges due to all the waiting time and being put on hold. Her answer to my complaints were *- We gave a $** credit to all our customers. I said I received the credit on my first bill, but still had no service when my new bill came last week. She stated that the credit was given, and I asked if I lost my service I wouldn't be compensated for any future phone service lost? She replied We gave all our customers a $** credit* When I asked why must I pay for something I didn't receive ? She said we gave a $** credit to all our customers, but she would give me an additional $** credit that would appear on next month's bill. I said I've paid for * months of phone service and only got **-** days o
GetHuman：让我们量化一下您与Frontier Communications联系的经验。在1到5的范围内，如何轻松解决Frontier Communications问题？
GetHuman-196935：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-196935：在沟通方面，我会给他们五分之三的five。
GetHuman：Frontier Communications快速有效地解决问题的能力又如何呢？
GetHuman-196935：为此，我要说出五分之二的one。
GetHuman：最后-对其他Frontier Communications客户有何建议？
GetHuman-196935：在一天中的早些时候或深夜给他们打电话。不要忘记Frontier Communications可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-196935在novembre 17, 2017发生的Frontier Communications客户服务问题中得到了一些有用的反馈和措辞。