I have a new (****) Ford Fusion Hybrid that I d...
GetHuman用户GetHuman-marywill来自декабрь 1-го, 2017的Ford条客户评论
GetHuman-marywill案的背景
GetHuman:GetHuman-marywill-您能告诉我们其他Ford个客户何时提起诉讼吗?
GetHuman-marywill:Sure。在ноябрь 28-го上是afternoon。
GetHuman:您是否接触到Ford,如果可以,怎么做?
GetHuman-marywill:我使用了我在GetHuman Ford客户电话号码页面上找到的888-781-7319号码:Ford客户服务电话号码 GetHuman:这些常见的Ford客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-marywill 常见 Ford 问题的列表)
GetHuman-marywill:“ Returns”是我尝试使用to call的原因。
GetHuman-marywill对Ford客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ford客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-marywill:I have a new (****) Ford Fusion Hybrid that I drove for a few months before getting into an accid...
GetHuman:您能从11/28/17发生的事情中告诉我们其他人吗?
GetHuman-marywill:I have a new (****) Ford Fusion Hybrid that I drove for a few months before getting into an accident - all front end damage. The accident apparently took out the 'brains' of the car. The collision*body shop place had to have it towed to a local Ford dealership for them to fix all the electronics before they could do the body work. The dealership had it for * (NINE) weeks, having obvious difficulty and lacking ability to fix it properly. Instead of being forthcoming about the problems, I got incessant and endless excuses (from not having proper gloves to work on it, to needing additional parts*waiting on parts, to employee turnover). Meanwhile I'm paying month after month for my new car that they can't properly repair in a timely manner. They finally (supposedly) got all of the electronic work finished and returned the car to the body shop for them to do the body work. Unfortunately, after the body work is done, it will have to go BACK to the Ford place for them to set all the sensors and make sure everything electronic is calibrated correctly. I want to have someone in a supervisory capacity from Ford overseeing it when this happens, because I have no faith that they will do this in a timely manner. I also, based on the inept excuses I have received, am very doubtful that they were*will be able to get the electronics of the car operating back to its good as new state.
GetHuman:让我们量化一下您与Ford联系的经验。在1到5的范围内,如何轻松解决Ford问题?
GetHuman-marywill:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-marywill:在沟通方面,我会给他们五分之三的three。
GetHuman:Ford快速有效地解决问题的能力又如何呢?
GetHuman-marywill:为此,我要说出五分之二的four。
GetHuman:最后-对其他Ford客户有何建议?
GetHuman-marywill:在一天中的早些时候或深夜给他们打电话。不要忘记Ford可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-marywill在ноябрь 28-го, 2017发生的Ford客户服务问题中得到了一些有用的反馈和措辞。