Fidelity Investments: Filled online account opening in my wifes name...
GetHuman用户~urum来自نوفمبر ٨، ٢٠١٧的Fidelity Investments条客户评论
~urum案的背景
GetHuman:~urum-您能告诉我们其他Fidelity Investments个客户何时提起诉讼吗?
~urum:Yeah。在نوفمبر ٦上是evening。
GetHuman:您是否接触到Fidelity Investments,如果可以,怎么做?
GetHuman:这些常见的Fidelity Investments客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~urum 常见 Fidelity Investments 问题的列表)
~urum:“ Account access”是我尝试使用to call的原因。
~urum对Fidelity Investments客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fidelity Investments客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~urum:Filled online account opening in my wifes name no response for three days, no e-mail , no mail wonder whats going on*Called them after three days asking whats going on. It took then ** mins to find the application. Then they can't figure why the application was getting processed. Never could figure out why there is no e-mail correspondence or no mail correspondence.*I was some bug on system where my account fell throw the cracks. They couldn't come back in any good terms. Basically felt like bad bank which just needs my money in all terms. After the conversation i felt in secure to the point pretty much closed all the accounts with them.
GetHuman:让我们量化一下您与Fidelity Investments联系的经验。在1到5的范围内,如何轻松解决Fidelity Investments问题?
~urum:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~urum:在沟通方面,我会给他们五分之三的one。
GetHuman:Fidelity Investments快速有效地解决问题的能力又如何呢?
~urum:为此,我要说出五分之二的four。
GetHuman:最后-对其他Fidelity Investments客户有何建议?
~urum:在一天中的早些时候或深夜给他们打电话。不要忘记Fidelity Investments可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~urum在نوفمبر ٦، ٢٠١٧发生的Fidelity Investments客户服务问题中得到了一些有用的反馈和措辞。