FedEx: I was home expecting a delivery when I saw the...
GetHuman用户~Yet another annoyed FedEx cust来自November 20., 2017的FedEx条客户评论
~Yet another annoyed FedEx cust案的背景
GetHuman：~Yet another annoyed FedEx cust-您能告诉我们其他FedEx个客户何时提起诉讼吗？
~Yet another annoyed FedEx cust：Yup。在November 15.上是afternoon。
GetHuman：您是否接触到FedEx，如果可以，怎么做？
~Yet another annoyed FedEx cust：我使用了我在GetHuman FedEx客户电话号码页面上找到的800-463-3339号码：FedEx客户服务电话号码 GetHuman：这些常见的FedEx客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Yet another annoyed FedEx cust 常见 FedEx 问题的列表）
~Yet another annoyed FedEx cust：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~Yet another annoyed FedEx cust对FedEx客户服务的评价
GetHuman：那么，您如何总结GetHuman的FedEx客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Yet another annoyed FedEx cust：I was home expecting a delivery when I saw the truck pull up in front of my building in the apartment complex I live in.**The package was tracked as left on my doorstep around that time, but I came to the door and waited, yet never received the package. I assume they delivered it to the wrong address within my building.**Called FedEx and they said they would contact the driver and have them retrieve the package and return it to me. * days later, I had not heard anything, so I called back.**Customer service rudely informs me that the request was never submitted and the tracking shows the package was left on my doorstep.**The rep said they would have their dispatch call me back within * hours.**NEVER got the call. Pretty clear they never had any intention to take responsibility or step up and correct their mistake.**On top of that, you can't submit a claim unless you're the sender.**Luckily, the business I ordered with has much better customer service and offered to send a replacement.
GetHuman：让我们量化一下您与FedEx联系的经验。在1到5的范围内，如何轻松解决FedEx问题？
~Yet another annoyed FedEx cust：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Yet another annoyed FedEx cust：在沟通方面，我会给他们五分之三的five。
GetHuman：FedEx快速有效地解决问题的能力又如何呢？
~Yet another annoyed FedEx cust：为此，我要说出五分之二的two。
GetHuman：最后-对其他FedEx客户有何建议？
~Yet another annoyed FedEx cust：在一天中的早些时候或深夜给他们打电话。不要忘记FedEx可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Yet another annoyed FedEx cust在November 15., 2017发生的FedEx客户服务问题中得到了一些有用的反馈和措辞。