FedEx: Fed Ex in Weatherford cannot find my house. I h...

GetHuman用户~Cathy来自November 16th, 2017的FedEx条客户评论

~Cathy案的背景

GetHuman:~Cathy-您能告诉我们其他FedEx个客户何时提起诉讼吗?
~Cathy:Yes。在November 7th上是late at night。
GetHuman:您是否接触到FedEx,如果可以,怎么做?
~Cathy:我使用了我在GetHuman FedEx客户电话号码页面上找到的800-463-3339号码:FedEx客户服务电话号码
GetHuman:这些常见的FedEx客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Cathy 常见 FedEx 问题的列表)
~Cathy:“ Complaint”是我尝试使用to call的原因。

~Cathy对FedEx客户服务的评价

GetHuman:那么,您如何总结GetHuman的FedEx客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Cathy:Fed Ex in Weatherford cannot find my house. I had to travel approx. *** miles to get my Mother's Day gift. I got a call from Okahoma City to my home in Cordell. Weatherfor office could not find my house and took package to OKC. When I picked up the package, my house directions were written correctly on it. . Now- a second package -the Weatherford, OK office noted they left a package on front porch. I was home at the time noted delivery. I called customer service. The person I talked to understood the problem. She tried to call Weatherford office, but there was no answer. She said she would find out about package, and call me back . I did not hear back. Clinton, OK delivers packages frequently. Also, packages are delivered when no one is home. I cannot understand why Clinton's office has no problem, but Weatherford takes packages *** miles away for me to pick up or post that a package has been delivered when it has not been delivered. I do not understand why there was not
GetHuman:让我们量化一下您与FedEx联系的经验。在1到5的范围内,如何轻松解决FedEx问题?
~Cathy:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Cathy:在沟通方面,我会给他们五分之三的four。
GetHuman:FedEx快速有效地解决问题的能力又如何呢?
~Cathy:为此,我要说出五分之二的five。
GetHuman:最后-对其他FedEx客户有何建议?
~Cathy:在一天中的早些时候或深夜给他们打电话。不要忘记FedEx可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Cathy在November 7th, 2017发生的FedEx客户服务问题中得到了一些有用的反馈和措辞。

FedEx

3.24 of 5 stars | 156条评论

~Cathy的FedEx评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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