FansEdge.com: DISAPPOINTMENT IN YOUR COMPANY
GetHuman用户GetHuman-grannag来自December 1st, 2017的FansEdge.com条客户评论
GetHuman-grannag案的背景
GetHuman：GetHuman-grannag-您能告诉我们其他FansEdge.com个客户何时提起诉讼吗？
GetHuman-grannag：Sure。在November 22nd上是afternoon。
GetHuman：您是否接触到FansEdge.com，如果可以，怎么做？
GetHuman：这些常见的FansEdge.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-grannag 常见 FansEdge.com 问题的列表）
GetHuman-grannag：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-grannag对FansEdge.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的FansEdge.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-grannag：DISAPPOINTMENT IN YOUR COMPANY
GetHuman：您能从11/22/17发生的事情中告诉我们其他人吗？
GetHuman-grannag：I ordered * youth sized Panthers Superbowl t-shirts for my grandsons, who live in Alabama but are from NC originally. I tried to check on the shipping status and could not. Finally, on the Friday before the game I called your offices. The gentleman I talked to was very nice. The packaged had not shipped. I explained how important this was. He put me on hold and after a few minutes came back on and reassured me it would be sent overnight, and that the boys would receive their shirts in time for the big game. They did not. Additionally, the tracking number you eventually sent me did not work. I even called FedEx and they had no record of the package. I received notice last night that it should be there today. But it's * days too late. It just will not be the same. This has nothing to do with the Panthers losing. It has everything to do with an * year old and a ** year old watching the big game with the team's shirt on. I probably will never order from your company again. *. It was not shipped as promised. *. I couldn't even track the package. *. I was given false hope -- and told the boy's they would be getting a special package - which did not happen in time for the game. *. I'm not even sure it will get there today because my orig. tracking number is incorrect. I am very disappointed in this whole experience.**-Vicky Grady**** North **th street*Erwin, NC ***********@***.com**package was supposed to be shipped to Jeremy & Damien Rogers at:**** Fairview Road. Gadsden, Alabama *****. It was to contain a youth medium and a youth large Panther t-shirt with SuperBowl ** printed down the side. Black in color.
GetHuman：让我们量化一下您与FansEdge.com联系的经验。在1到5的范围内，如何轻松解决FansEdge.com问题？
GetHuman-grannag：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-grannag：在沟通方面，我会给他们五分之三的five。
GetHuman：FansEdge.com快速有效地解决问题的能力又如何呢？
GetHuman-grannag：为此，我要说出五分之二的four。
GetHuman：最后-对其他FansEdge.com客户有何建议？
GetHuman-grannag：尽早或晚些时候与他们打交道。不要忘记FansEdge.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-grannag在November 22nd, 2017发生的FansEdge.com客户服务问题中得到了一些有用的反馈和措辞。