Fandango: The site has * locations for a theatre. When I...
GetHuman用户~unhappy来自ноябрь 19-го, 2017的Fandango条客户评论
~unhappy案的背景
GetHuman:~unhappy-您能告诉我们其他Fandango个客户何时提起诉讼吗?
~unhappy:Yes I can。在ноябрь 13-го上是middle of the night。
GetHuman:您是否接触到Fandango,如果可以,怎么做?
GetHuman:这些常见的Fandango客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~unhappy 常见 Fandango 问题的列表)
~unhappy:“ Gift Card or Promo Code”是我尝试使用to call的原因。
~unhappy对Fandango客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fandango客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~unhappy:The site has * locations for a theatre. When I arrived at one, nothing but apartments. I called the number fandango had for the theatre I was supposed to be at and it sent me to the second location. I spoke with the manager and he said they had one location and that fandango had wrong info. I bought my ticket with a fandango gift card and wanted a refund. I called fandango FOUR times within the day, each time with an hour wait time and after frustration, hanging up. On the fourth time I called they said the wait would be ** minutes, I waited ** minutes with no response. I hung up. I finally came to this site and noticed that one of the numbers listed for fast response is the one I called yesterday. So I gave my number for fandango to call me back. Within ** min. my phone was ringing. The girl on the line must've been hard of hearing, asking me my name * times while I yelled it and spelled it out into the phone. Then she called me by a completely different name. Whatever, so I tell her
GetHuman:让我们量化一下您与Fandango联系的经验。在1到5的范围内,如何轻松解决Fandango问题?
~unhappy:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~unhappy:在沟通方面,我会给他们五分之三的one。
GetHuman:Fandango快速有效地解决问题的能力又如何呢?
~unhappy:为此,我要说出五分之二的four。
GetHuman:最后-对其他Fandango客户有何建议?
~unhappy:在一天中的早些时候或深夜给他们打电话。不要忘记Fandango可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~unhappy在ноябрь 13-го, 2017发生的Fandango客户服务问题中得到了一些有用的反馈和措辞。