Fandango Customer Service wasn't really the pro...
GetHuman用户~Z. Prior来自November 16th, 2017的Fandango条客户评论
~Z. Prior案的背景
GetHuman:~Z. Prior-您能告诉我们其他Fandango个客户何时提起诉讼吗?
~Z. Prior:Yes。在November 9th上是late at night。
GetHuman:您是否接触到Fandango,如果可以,怎么做?
GetHuman:这些常见的Fandango客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Z. Prior 常见 Fandango 问题的列表)
~Z. Prior:“ Change Tickets”是我尝试使用to call的原因。
~Z. Prior对Fandango客户服务的评价
GetHuman:那么,您如何总结GetHuman的Fandango客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Z. Prior:Fandango Customer Service wasn't really the problem. It's the company itself. They charged my card twice. One charge turned out to be "temporary" just to see if my card was valid. So i have two charges on my card, and days before it can be refunded. It makes me so angry and not only that. It never told me it would do that. As I made my purchase, it gave me an error notice and said that i needed to re-do my purchase, so I did. Obviously, i didn't need to that was their way of charging to see if I had the money in my account. Then I sent an email to customer service they said it would be ** hours for a response, and I didn't receive one for more than * days. I am never using Fandango again. That was my first and last time.
GetHuman:让我们量化一下您与Fandango联系的经验。在1到5的范围内,如何轻松解决Fandango问题?
~Z. Prior:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Z. Prior:在沟通方面,我会给他们五分之三的two。
GetHuman:Fandango快速有效地解决问题的能力又如何呢?
~Z. Prior:为此,我要说出五分之二的one。
GetHuman:最后-对其他Fandango客户有何建议?
~Z. Prior:在一天中的早些时候或深夜给他们打电话。不要忘记Fandango可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Z. Prior在November 9th, 2017发生的Fandango客户服务问题中得到了一些有用的反馈和措辞。