Facebook: To whom it may concern, My name is James Jones. I...

GetHuman用户GetHuman-bj2来自November 30, 2017的Facebook条客户评论

GetHuman-bj2案的背景

GetHuman:GetHuman-bj2-您能告诉我们其他Facebook个客户何时提起诉讼吗?
GetHuman-bj2:Yes。在November 21上是late at night。
GetHuman:您是否接触到Facebook,如果可以,怎么做?
GetHuman-bj2:我使用了我在GetHuman Facebook客户电话号码页面上找到的650-543-4800号码:Facebook客户服务电话号码
GetHuman:这些常见的Facebook客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-bj2 常见 Facebook 问题的列表)
GetHuman-bj2:“ Merge Pages”是我尝试使用to contact的原因。

GetHuman-bj2对Facebook客户服务的评价

GetHuman:那么,您如何总结GetHuman的Facebook客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-bj2:To whom it may concern, My name is James Jones. I...
GetHuman:您能从11/21/17发生的事情中告诉我们其他人吗?
GetHuman-bj2:To whom it may concern,**My name is James Jones. I have a personal account and business page on Facebook.*Personal: https:**www.facebook.com*afterglowpower*Business: https:**www.facebook.com*afterglowpowerwashing*?ref*hl**I advertise my business on local buy, sell, trade, business, and real estate groups on Facebook.**Today I receive a notice from Facebook that I have been restricted from posting or joining any groups until Dec. **th.**You're temporarily restricted from joining and posting to groups until December ** at *:**am.*RESTRICTION ONEnds December ** at *:**am***I believe this is an unfair restriction. I contacted the help desk and they gave me some generic reasons but nothing specific.**These are the reasons they sent me:**) You joined too many groups.**) You spammed groups and got reported**) You started direct messaging members and they reported you.**) You did a repetitive action and were warned.**I have not violated any of these rules in any way.**I joined these groups to advertise my business with their (admins) permission. I only belong to ** groups total on my account. I post an ad on each group once a week and delete or bump the previous weeks ad when I post the new one. I have never spammed any group ever. The only direct message I have posted was to the group admin thanking them for adding me to the group. They have all responded with a very positive comment. I have never direct messaged any member of any group personally. I have never been warned about repetitive action from any group. It's my belief that a member of a group or groups has maliciously reported a bogus complaint because of business related competition. If this be the case how can they do this with out proof? And how can Facebook restrict me with out a specific explaination? I have never had business competitors complain about my behavior or ethics since Ive been in business since ****. I do not practice any actions in these groups different than anyone else posting business ads. I am a professional businessman and do not deserve to be treated in this manner. This is unfair and needs to be corrected ASAP.*Thank you!*James Jones
GetHuman:让我们量化一下您与Facebook联系的经验。在1到5的范围内,如何轻松解决Facebook问题?
GetHuman-bj2:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-bj2:在沟通方面,我会给他们五分之三的three。
GetHuman:Facebook快速有效地解决问题的能力又如何呢?
GetHuman-bj2:为此,我要说出五分之二的two。
GetHuman:最后-对其他Facebook客户有何建议?
GetHuman-bj2:在一天中的早些时候或深夜给他们打电话。不要忘记Facebook可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-bj2在November 21, 2017发生的Facebook客户服务问题中得到了一些有用的反馈和措辞。

Facebook

1.47 of 5 stars | 2518条评论

GetHuman-bj2的Facebook评论

寻求帮助的困难
2 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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