Facebook: Blocked payment account
GetHuman用户GetHuman-jhbfcddc来自décembre 8, 2017的Facebook条客户评论
GetHuman-jhbfcddc案的背景
GetHuman：GetHuman-jhbfcddc-您能告诉我们其他Facebook个客户何时提起诉讼吗？
GetHuman-jhbfcddc：Yes。在décembre 5上是afternoon。
GetHuman：您是否接触到Facebook，如果可以，怎么做？
GetHuman-jhbfcddc：我使用了我在GetHuman Facebook客户电话号码页面上找到的650-543-4800号码：Facebook客户服务电话号码 GetHuman：这些常见的Facebook客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-jhbfcddc 常见 Facebook 问题的列表）
GetHuman-jhbfcddc：“ Recover account”是我尝试使用to contact的原因。
GetHuman-jhbfcddc对Facebook客户服务的评价
GetHuman：那么，您如何总结GetHuman的Facebook客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-jhbfcddc：Blocked payment account
GetHuman：您能从12/05/17发生的事情中告诉我们其他人吗？
GetHuman-jhbfcddc：I purchase a facebook giftcard from CVS. *I redeemed my giftcard on my facebook acct.*It said i have $***.** available. *I log into my game to make a purchase. *It asks me if i wanna use my $***.** available balance towards my purchase. *I accept it. *Then i get a popup saying due to unusual activity my payments have been tenporarily suspended. *I wrote in to facebook and submit my photo id. *They respond (** days later) that they apologize for the inconvenience and have removed the hold on my acct. *i try to make my purchase again. *I get a popup saying due to unusual activity your payments have been disabled. *I write in again explaining what happened. *Once again about ** days later i get a response that I have violated there terms and conditions and they dont feel comfortable unlocking my payments. *I either want them to unlock it and let me make my single purchase or recund me my $***.** that they are holding hostage and not allowing me to use.
GetHuman：让我们量化一下您与Facebook联系的经验。在1到5的范围内，如何轻松解决Facebook问题？
GetHuman-jhbfcddc：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-jhbfcddc：在沟通方面，我会给他们五分之三的one。
GetHuman：Facebook快速有效地解决问题的能力又如何呢？
GetHuman-jhbfcddc：为此，我要说出五分之二的one。
GetHuman：最后-对其他Facebook客户有何建议？
GetHuman-jhbfcddc：在一天中的早些时候或深夜给他们打电话。不要忘记Facebook可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-jhbfcddc在décembre 5, 2017发生的Facebook客户服务问题中得到了一些有用的反馈和措辞。