Facebook: My account was locked because the name was not...
GetHuman用户GetHuman-amberai来自December 1st, 2017的Facebook条客户评论
GetHuman-amberai案的背景
GetHuman：GetHuman-amberai-您能告诉我们其他Facebook个客户何时提起诉讼吗？
GetHuman-amberai：Yes。在November 28th上是afternoon。
GetHuman：您是否接触到Facebook，如果可以，怎么做？
GetHuman-amberai：我使用了我在GetHuman Facebook客户电话号码页面上找到的650-543-4800号码：Facebook客户服务电话号码 GetHuman：这些常见的Facebook客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-amberai 常见 Facebook 问题的列表）
GetHuman-amberai：“ Ads Account Issue”是我尝试使用to contact的原因。
GetHuman-amberai对Facebook客户服务的评价
GetHuman：那么，您如何总结GetHuman的Facebook客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-amberai：My account was locked because the name was not my full name. I submitted my ID(personal insurnace...
GetHuman：您能从11/28/17发生的事情中告诉我们其他人吗？
GetHuman-amberai：My account was locked because the name was not my full name. I submitted my ID(personal insurnace card), and a few other forms of ID (utility bill, car insurance, et cetera) and they just keep telling me that I need more ID. In the facebook guidelines (https:**www.facebook.com*help*****************?ref*cr) it CLEARLY states your ID needs to show name and birthdate OR name and photo. Now these people are telling me I have to send id that has name and birthdate AND photo. They just keep sending my stuff back and telling me it's not enough. When in their own rules it clearly shows it is enough.
GetHuman：让我们量化一下您与Facebook联系的经验。在1到5的范围内，如何轻松解决Facebook问题？
GetHuman-amberai：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-amberai：在沟通方面，我会给他们五分之三的four。
GetHuman：Facebook快速有效地解决问题的能力又如何呢？
GetHuman-amberai：为此，我要说出五分之二的one。
GetHuman：最后-对其他Facebook客户有何建议？
GetHuman-amberai：在一天中的早些时候或深夜给他们打电话。不要忘记Facebook可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-amberai在November 28th, 2017发生的Facebook客户服务问题中得到了一些有用的反馈和措辞。