Express Scripts: My * year old son has asthma and is prescibed a...
GetHuman用户GetHuman-324228来自November 4th, 2017的Express Scripts条客户评论
GetHuman-324228案的背景
GetHuman：GetHuman-324228-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
GetHuman-324228：Yup。在October 27th上是morning。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-324228 常见 Express Scripts 问题的列表）
GetHuman-324228：“ Complaint”是我尝试使用to call的原因。
GetHuman-324228对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-324228：My * year old son has asthma and is prescibed a daily medication as well as an inhaler. After filling his prescription, which took additional two days due to needing special authorization, I recieved a letter from Express Scripts stating they want my son to first try a step one medication. I am fine with generic medications, however the medications that they listed were for allergies (allegra and claratin), not for asthma. When I called, the rep was confused about why I didn't want the less expensive medication, even though it would not treat his condition. I am sick of these insurance companies that only care about saving money and not what is in the best interest of a patient. If the doctor prescribed a certain medication, it is because that it was the patient needs. They also push mail order which from what I've read has all kinds of problems. I want to get the medications that are prescribed when I need them.
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
GetHuman-324228：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-324228：在沟通方面，我会给他们五分之三的five。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
GetHuman-324228：为此，我要说出五分之二的four。
GetHuman：最后-对其他Express Scripts客户有何建议？
GetHuman-324228：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-324228在October 27th, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。