Express Scripts: I wish I could give this company a zero - a * i...
GetHuman用户~reallymad来自novembre 19, 2017的Express Scripts条客户评论
~reallymad案的背景
GetHuman：~reallymad-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~reallymad：Yes。在novembre 13上是late at night。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~reallymad 常见 Express Scripts 问题的列表）
~reallymad：“ Returns”是我尝试使用to call的原因。
~reallymad对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~reallymad：I wish I could give this company a zero - a * is much too high. And it's now * weeks since I contacted them without a response that corrects the issue. Scripted email responses, long wait time on phone to speak with a supervisor, cut off, etc. Since May, the payments that I have been making to my partner's account statement have been incorrectly applied to my account. The first time that it happened, I thought that I just forgot to pay and paid the bill again. With the next billing statement, I paid the total amount, not noticing that I was billed again for the same original invoice. The next invoice received showed both invoices unpaid plus a new one added. I collected copies of the cancelled checks and emailed them on October *rd. Instead of correcting the accounts and applying the payments correctly to my partner's invoice, they charged her bills to mine. Shortly thereafter, I received a notice that I can no longer use them for prescriptions since I have an outstanding bill tha
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~reallymad：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~reallymad：在沟通方面，我会给他们五分之三的five。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~reallymad：为此，我要说出五分之二的three。
GetHuman：最后-对其他Express Scripts客户有何建议？
~reallymad：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~reallymad在novembre 13, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。