Express Scripts: I have a Lisinopril prescription to refill. fir...

GetHuman用户~annonymous来自ноябрь 26-го, 2017的Express Scripts条客户评论

~annonymous案的背景

GetHuman:~annonymous-您能告诉我们其他Express Scripts个客户何时提起诉讼吗?
~annonymous:Yup。在ноябрь 25-го上是afternoon。
GetHuman:您是否接触到Express Scripts,如果可以,怎么做?
~annonymous:我使用了我在GetHuman Express Scripts客户电话号码页面上找到的800-206-4005号码:Express Scripts客户服务电话号码
GetHuman:这些常见的Express Scripts客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~annonymous 常见 Express Scripts 问题的列表)
~annonymous:“ Complaint”是我尝试使用to call的原因。

~annonymous对Express Scripts客户服务的评价

GetHuman:那么,您如何总结GetHuman的Express Scripts客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~annonymous:I have a Lisinopril prescription to refill. first they rejected it because it would cost $*** and they said I didn't have that amount in my credit card. They returned my prescription beck to me. Right at the moment I received it, I called their customer service and rep told me that it will cost $*.** - not $***.**. What? I was holding the mail they replied in my hand - it said $***. So I told her to reactivate it but by some reason that she could not explain, it failed. So, she said she will ask a new prescription from my doctor and also said she will override an order to my local CVS for * day supply. She told me to go and pick up. I went to the CVS pharmacy that she mentioned but prescription order was not there.*I called again - this time a guy with black accent answered. He said he did not see any request for new prescription to my doctor and he also said there was not overriding * day supply order either. I asked him many times "are you sure?" and he started to get attitude.*Abou
GetHuman:让我们量化一下您与Express Scripts联系的经验。在1到5的范围内,如何轻松解决Express Scripts问题?
~annonymous:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~annonymous:在沟通方面,我会给他们五分之三的five。
GetHuman:Express Scripts快速有效地解决问题的能力又如何呢?
~annonymous:为此,我要说出五分之二的four。
GetHuman:最后-对其他Express Scripts客户有何建议?
~annonymous:在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~annonymous在ноябрь 25-го, 2017发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。

Express Scripts

3.44 of 5 stars | 189条评论

~annonymous的Express Scripts评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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