Express Scripts: I have a Lisinopril prescription to refill. fir...
GetHuman用户~annonymous来自نوفمبر ٢٦، ٢٠١٧的Express Scripts条客户评论
~annonymous案的背景
GetHuman：~annonymous-您能告诉我们其他Express Scripts个客户何时提起诉讼吗？
~annonymous：Yup。在نوفمبر ٢٥上是afternoon。
GetHuman：您是否接触到Express Scripts，如果可以，怎么做？
GetHuman：这些常见的Express Scripts客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~annonymous 常见 Express Scripts 问题的列表）
~annonymous：“ Complaint”是我尝试使用to call的原因。
~annonymous对Express Scripts客户服务的评价
GetHuman：那么，您如何总结GetHuman的Express Scripts客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~annonymous：I have a Lisinopril prescription to refill. first they rejected it because it would cost $*** and they said I didn't have that amount in my credit card. They returned my prescription beck to me. Right at the moment I received it, I called their customer service and rep told me that it will cost $*.** - not $***.**. What? I was holding the mail they replied in my hand - it said $***. So I told her to reactivate it but by some reason that she could not explain, it failed. So, she said she will ask a new prescription from my doctor and also said she will override an order to my local CVS for * day supply. She told me to go and pick up. I went to the CVS pharmacy that she mentioned but prescription order was not there.*I called again - this time a guy with black accent answered. He said he did not see any request for new prescription to my doctor and he also said there was not overriding * day supply order either. I asked him many times "are you sure?" and he started to get attitude.*Abou
GetHuman：让我们量化一下您与Express Scripts联系的经验。在1到5的范围内，如何轻松解决Express Scripts问题？
~annonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~annonymous：在沟通方面，我会给他们五分之三的five。
GetHuman：Express Scripts快速有效地解决问题的能力又如何呢？
~annonymous：为此，我要说出五分之二的four。
GetHuman：最后-对其他Express Scripts客户有何建议？
~annonymous：在一天中的早些时候或深夜给他们打电话。不要忘记Express Scripts可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~annonymous在نوفمبر ٢٥، ٢٠١٧发生的Express Scripts客户服务问题中得到了一些有用的反馈和措辞。